Sales Coordinator

About this opportunity

We are seeking a proactive and detail-oriented Sales Coordinator to join our growing team in Abu Dhabi. The ideal candidate will have minimum of 3years of experience in the MEP (Mechanical, Electrical & Plumbing) industry or a related field, and will play a key role in supporting sales operations, coordinating with clients, and ensuring smooth order processing and delivery execution. Key Responsibilities • Coordinate effectively with clients, the sales team, and the logistics team to ensure seamless operations. • Prepare and follow up on quotations to ensure timely responses to customer inquiries. • Process sales orders accurately and efficiently from receipt through delivery. • Monitor order status and coordinate delivery schedules to ensure on-time fulfillment. • Maintain regular communication with customers regarding quotations, order progress, and delivery updates. • Follow up on pending quotations and support the sales team in achieving business targets. • Ensure proper documentation and record management of quotations, orders, contracts, and customer communications. • Collect and analyze customer feedback and market information and share insights with the marketing team to support new sales strategies and business development initiatives. • Assist in resolving customer concerns and coordinate internally to ensure high levels of client satisfaction. • Prepare sales reports, order tracking reports, and other administrative documentation as required. • Support the sales team with administrative and coordination activities to improve operational efficiency. • Bachelor's degree or Diploma in Business Administration, Engineering, Marketing, or a related field. • 3 years of experience as a Sales Coordinator, Sales Support Executive, or similar role within the MEP industry or related sectors. • Strong understanding of quotation management, order processing, and logistics coordination. • Excellent communication and customer relationship management skills. • Strong organizational skills with attention to detail. • Proficiency in Microsoft Office Suite, particularly Excel and Outlook. • Experience with ERP/CRM systems is an advantage. • Ability to work independently and manage multiple priorities in a fast-paced environment. Key Competencies • Customer Service Orientation • Sales Coordination & Support • Team Collaboration • Documentation & Record Keeping • Time Management • Problem Solving • Communication & Interpersonal Skills • Follow-up & Execution Excellence What We Offer • Competitive salary package • Career growth opportunities • Supportive and collaborative work environment • Opportunity to work with a leading team in the MEP industry