Saleh Al Hamad Al Mana Co. · Doha, QA
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Ensure all the data entered on the database system is correct and precise. Update Customer Information. Contact customers and Companies. Update our DMS and project sheet daily Create and follow all the data through Kerridge (CRM), LMS, LMT….) Monitor all Customers Inquiries from different channels (Web, social media, Landline …) Monitor Our daily Survey to ensure that our client’s satisfaction Provide a daily Digital Leads Report. To keep a diary of press communications activity Provide a Monthly Digital Monitoring Report Attend to customers contacts (Inbound/Outbound) and resolve inquiries, issues, and complaints.