Confidential Company · Dubai - United Arab Emirates (UAE), AE
Posted:
We are looking for an IT Support professional with hands-on experience in IT hardware, basic networking, CCTV systems, audio/sound systems, printers, asset management, and end-user support . The candidate should have good troubleshooting skills, be a quick learner , and be willing to provide IT support across different company locations when required. Key Responsibilities Provide day-to-day IT support for hardware, software, network, printer, and system-related issues. Install, configure, troubleshoot, and maintain desktops, laptops, monitors, and other IT equipment . Perform basic network troubleshooting , including IP addressing, LAN/Wi-Fi connectivity, network cabling, patching, and RJ45 crimping. Perform basic troubleshooting of switches, routers, Wi-Fi, and access points . Support and maintain CCTV systems , including camera monitoring, NVR/DVR troubleshooting, cabling, connectivity, and checking recording/backup status. Support store audio/sound systems , including basic installation, speaker connectivity, cabling, configuration, and troubleshooting. Install, configure, and troubleshoot network/local printers and scanners . Install and configure Windows, Microsoft Office/Microsoft 365, and other basic applications . Maintain and update IT asset inventory , including laptops, desktops, monitors, printers, CCTV, network, and other IT equipment. Assist with new user setup, workstation setup, and IT equipment deployment . Perform basic preventive maintenance of IT equipment. Coordinate with IT vendors/service providers when required. Maintain basic documentation of IT equipment and support activities. Assist the IT team with other infrastructure and technical support activities. 2–5 years of hands-on IT support experience. Good knowledge of desktop and laptop hardware troubleshooting . Basic knowledge of networking, IP addressing, LAN, Wi-Fi, switches, and network cabling . Experience with RJ45 crimping and cable testing . Basic knowledge of CCTV cameras, NVR/DVR, cabling, monitoring, and backups . Basic knowledge of audio/sound systems, speakers, amplifiers, cabling, and troubleshooting will be an advantage. Experience with printer installation and troubleshooting . Basic knowledge of Windows and Microsoft Office/Microsoft 365 . Understanding of IT asset management . Good troubleshooting, problem-solving, and communication skills. Quick learner, responsible, proactive, and willing to learn new technologies. Willing to travel between company locations when required.