Compare your profile with other applicants · Jeddah, SA
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Welcome patients and visitors, guiding them and facilitating their access to services. Manage appointment bookings, confirmations, and modifications in coordination with relevant departments. Open and update patient files, ensuring their accuracy. Respond to calls, messages, and inquiries while tracking reservations. Verify eligibility for medical insurance and ensure compliance with necessary documentation. Receive and document client feedback and complaints, coordinating with the responsible personnel. Document requests and follow-ups, preparing related reports. Maintain the confidentiality of patient data and adhere to center policies and procedures.