Confidential Company · Sitra, BH
Posted:
Greet customers warmly, actively listen to their vehicle concerns, and accurately document reported issues for technicians. Translate technical jargon into clear, understandable explanations for customers regarding recommended services and repairs. Provide accurate and transparent repair estimates, detailing parts, labor, and associated costs. Schedule service appointments efficiently, managing technician workloads and vehicle flow to meet customer timelines. High School Diploma or equivalent; Associate's degree in Automotive Technology or Business preferred. Minimum 2-3 years of experience in an automotive service environment, preferably in a customer-facing role. ASE Certifications (Service Consultant, Intermediate), or willingness to obtain them. Proficiency with automotive dealership management systems (e.g., Reynolds & Reynolds, CDK).