Towers International · Muscat, OM
Posted:
Provide day-to-day operational support for the NGFW environment, including health checks and monitoring Troubleshoot firewall and network security issues; investigate and resolve connectivity, security, and performance problems Manage and implement firewall policy/rule changes per approved change management processes Support NGFW lifecycle planning — upgrades, refreshes, capacity and performance reviews Coordinate with the NGFW OEM/vendor on technical support cases and escalations Work closely with the client's IT, network, cybersecurity, and operations teams Maintain technical documentation, incident records, and status reporting Experience in oil & gas, utilities, or other critical infrastructure environments Familiarity with IT/OT network segmentation Relevant vendor certification (e.g., PCNSE, NSE4/NSE7, CCSA/CCSE — per confirmed platform) Prior experience on an NOC (National Oil Company) or similar major operator contract Arabic language skills Willingness to commit to a long-term (5-year), single-site onsite assignment Based in Oman or able to relocate with reasonable notice Able to pass client site access/security clearance requirements Completion of HSE induction as required by site