General Civil Aviation Authority (GCAA) · Dubai, AE
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Excellence Awards Contribute significantly to conducting excellence reviews and analysis of GCAA business. Highlighting gaps and areas for development across all pillars of excellence. Contribute to developing excellence enhancement plans. Identifying improvement initiatives to improve performance in collaboration with the business units and reflecting that in the operational plans Participate and coordinate with the awards business function owner in preparing GCAA participation document for the Excellence Programs. Maintain excellence culture within GCAA through conducting internal workshops, develop and execute marketing plans to raise awareness on the SKGEP criteria and government projects. Act as methodology expert and facilitator for the excellence teams across the GCAA, supporting in all excellence aspects. Prepare in coordination with the concerned BU KPI s Matrix, prepare analytical reports and conducting benchmark studies. Conduct internal audit and generate sectorial report, follow up on corrective actions. Participate in GCAA readiness for excellence assessment through conducting rehearsal sessions concerned BU. Activate the Prime Minister s Office SKGEP system internally. Develop the necessary plans and conduct training workshops for GCAA users and handle the system s update and necessary changes. Manage Prime Minister s Medals program. Performance Management System Contribute significantly to activating the performance management system internally within GCAA. Develop the necessary plans and conduct training workshops for GCAA users and handle the system updates and enhancements. Review existing KPI s and conduct brainstorming session on developing new required KPI s (SKGEP alignment with the strategy). Prepare analytical performance report and identify area for improvements.