Food and Beverage Coordinator - Female Only

About this opportunity

Food and Beverage Operations · Coordinate daily food and beverage activities, ensuring smooth and efficient service delivery. · Support the planning and delivery of menus, refreshments, catering services and special events. · Monitor service standards, presentation, portion control, product quality and customer satisfaction. · Coordinate front-of-house and back-of-house activities to maintain effective communication and workflow. · Ensure food and beverage areas are properly prepared, stocked, presented and maintained throughout service. · Respond promptly and professionally to customer requests, feedback, complaints and special requirements. Team Coordination and Communication · Coordinate daily duties, service requirements and task allocation with food and beverage team members. · Support the induction, training and development of employees, temporary staff and service personnel where required. · Communicate menus, bookings, events, dietary requirements and operational updates accurately to relevant teams. · Liaise with chefs, catering staff, waiting staff, managers, clients, suppliers and external service providers. · Assist with resolving operational issues and escalate significant concerns to the appropriate manager. · Promote a professional, inclusive and customer-focused working environment. Stock, Purchasing and Supplier Management · Monitor stock levels of food, beverages, service equipment, consumables and cleaning supplies. · Prepare stock requests, purchase orders and replenishment requirements in line with agreed procedures. · Receive, check and record deliveries, confirming the quality, quantity and condition of products. · Store food, beverages and supplies correctly, following stock rotation and temperature control procedures. · Maintain accurate records of stock usage, wastage, deliveries, expenditure and supplier information. · Build positive working relationships with approved suppliers and report delivery or product concerns promptly. Food Safety, Hygiene and Compliance · Follow food safety, hygiene, allergen management, licensing, health and safety and company procedures. · Ensure food and beverage preparation, storage and service areas are clean, safe and well organised. · Check that allergens, dietary requirements and special requests are communicated and managed accurately. · Monitor food temperatures, use-by dates, cleaning schedules and safe handling practices. · Report accidents, incidents, hazards, equipment faults and compliance concerns without delay. · Support internal checks, inspections, audits and continuous improvement initiatives where required. Events and Customer Service · Assist with the planning and coordination of meetings, functions, private events and hospitality services. · Confirm event details including menus, guest numbers, timings, room layouts, equipment and staffing requirements. · Coordinate the setup, service and clear-down of food and beverage areas for events and daily operations. · Provide attentive, courteous and professional service to customers, guests and stakeholders. · Ensure service requirements are adapted appropriately for dietary, cultural, accessibility and personal preferences. · Collect customer feedback and make recommendations to improve food, beverage and hospitality services. Administration and Reporting · Maintain accurate records, checklists, schedules, service plans and operational documentation. · Assist with budgeting, cost control, invoice checking and monitoring food and beverage expenditure. · Prepare routine updates and reports covering stock, staffing, service standards, wastage and customer feedback. · Ensure menus, price lists, product information and allergen details are current and presented accurately. · Support the implementation of operational policies, service procedures and improvement plans. · Work flexibly to meet changing operational requirements, including evenings, weekends, public holidays and special events. · Previous experience in food and beverage coordination, hospitality, catering, restaurant operations, events or customer service. · Experience coordinating food service teams, suppliers, stock or hospitality events is desirable. · Knowledge of food preparation, beverage service, menu planning and hospitality standards. · Knowledge of UK food safety, hygiene, allergen awareness and health and safety requirements. · A qualification in hospitality, catering, food and beverage management or a related subject is desirable. · Current food hygiene certification, or willingness to obtain it where required. · Good working knowledge of Microsoft Office or relevant stock, booking and hospitality management systems. · The ability to provide suitable professional references and complete relevant background checks. Key Competencies · Highly organised, reliable and able to coordinate multiple food and beverage priorities effectively. · Customer-focused, professional and committed to delivering consistently high service standards. · Strong communication and interpersonal skills, with the ability to work positively with diverse teams and customers. · Attentive to detail when managing orders, stock, menus, allergens, records and service requirements. · Calm and adaptable when managing busy services, changing priorities or last-minute requests. · Confident in coordinating colleagues, suppliers and external service providers. · Commercially aware, with an understanding of cost control, stock management and minimising waste. · Able to work independently while contributing effectively to a collaborative hospitality environment. · Flexible and available to work varied hours, including evenings, weekends, public holidays and special events, when required.