General Manager - Retail & Destination Asset Management

About this opportunity

Lead the overall strategy and execution of operational, commercial and financial performance of a portfolio of retail and lifestyle assets. Manage asset-level P&L, including budgeting, forecasting, Capex planning, and Opex optimization. Develop and implement asset management strategies to maximize revenue, profitability, and long-term value creation. Monitor tenant trading performance and collaborate with leasing teams to optimize tenant mix and enhance asset performance. Work closely with retailers and marketing teams to drive footfall, customer engagement, and sales growth. Oversee day-to-day asset operations including facilities management, security, cleaning, waste management, and health & safety. Produce regular asset management reports covering financial performance, operational metrics, commercial outcomes, and strategic initiatives. Conduct market research, competitor benchmarking, and retail trade analysis to identify opportunities for growth and improvement. Partner with development and project management teams on asset enhancements, repositioning initiatives, and capital projects. Lead and develop cross-functional teams while ensuring operational excellence and best-in-class customer experiences across all assets. Bachelor's degree in Business, Management, Economics, Real Estate, or a related discipline. 15+ years of experience within retail asset management, shopping mall management, destination management, or commercial real estate. Proven experience managing large-scale retail, lifestyle, mixed-use, or destination assets. Strong understanding of retail operations, tenant performance management, tenant mix strategy and asset optimization. Demonstrated experience managing P&L responsibilities, budgeting, and financial reporting. Strong stakeholder management skills with the ability to engage retailers, operators, service providers, and senior leadership.