IT Plant Local Support Engineer Application

About this opportunity

What you'll do Support, maintain, and improve enterprise applications used across manufacturing, shopfloor, supply chain, and plant business functions. Configure application functionality based on business and technical requirements. Monitor application performance, investigate incidents, perform troubleshooting, and drive root cause resolution. Participate in application deployments, upgrades, patching activities, and lifecycle management initiatives. Contribute to operational transformation projects, including requirements analysis, testing, AI tool adoption, monitoring solutions, and application-related project coordination. Collaborate with infrastructure, database, and security teams to ensure application availability, reliability, and performance. Provide Level 2 support for production environments while maintaining documentation, standard operating procedures, and knowledge articles. 2+ years of experience supporting enterprise applications in a business environment. Experience within manufacturing operations and/or end-to-end supply chain environments. Knowledge of relational databases such as PostgreSQL, DB2, or Oracle. Familiarity with ITIL processes and Agile ways of working. Experience using IT service management platforms such as BMC Remedy, Jira Service Management, or ServiceNow. Understanding of application security, access management, monitoring platforms, and application performance monitoring tools. Bachelor's degree in Information Technology, Computer Science, or a related field, with fluent English communication skills.