Receptionist

About this opportunity

As a Zuma Receptionist, you'll be at the heart of our guest experience. You'll create memorable moments, embody our vibrant restaurant energy, and play a crucial role in maintaining the high standards that define the Zuma experience. Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four incredible locations across the Middle East; Dubai, Abu Dhabi, Doha and Riyadh. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma is proud to be part of the Azumi collection. Life at Zuma At Zuma, we're more than a restaurant we're a vibrant community fueled by the energy that flows from our Robata grills, guided by our core values: Honor the Mastery - we celebrate every detail, always striving for perfection putting pride in everything we do Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness Embrace the Energy - we bring passion and positivity to everything we do Main Duties Your key responsibilities will include: Provide a warm and professional welcome to all guests, ensuring their first impression reflects the restaurant s high standards Handle bookings efficiently and accommodate special requests or preferences to enhance the guest experience Oversee the seating process, ensuring smooth table assignments while maintaining an organized flow during peak hours To consistently strive for quality of service and consistency in our experience to our guests Liaise with the front-of-house and kitchen teams to ensure seamless service and transparent communication Our ideal candidate embodies our values and the following: A genuine love for culinary experiences & a passion for Japanese cuisine Proven experience as Receptionist in a luxury high-volume restaurant or similar A natural team player who is at home working in sync with a large team Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences