Four Seasons Hotel · BH
Posted:
Join our dynamic, diverse team as a Private Bar Attendant , your primary responsibility is to monitor and maintain the minibar in guest rooms, ensuring it is well-stocked and meeting the needs of our guests. You will report directly to the In Room Dining Manager and provide exceptional service to enhance the guest experience. What you will do Regularly check and replenish minibars in guest rooms, ensuring a diverse selection of beverages and snacks. Verify proper display and expiration dates for all items in the minibar, maintaining cleanliness and organization. Address guest requests for minibar refills promptly and assist with inquiries about minibar offerings. Prioritize guest satisfaction by delivering exceptional service, addressing concerns, and maintaining accurate records of minibar consumption. Monitor minibar inventory levels, order replenishments as needed, and conduct regular audits to prevent discrepancies. Generate daily reports on minibar activities, covering sales, consumption, and restocking needs. Promptly report any damaged or missing items to the In Room Dining Manager. Adhere to company policies, procedures, safety guidelines, and alcohol service regulations, holding a valid 'Serving it Right Certificate- BC.' Collaborate with the In Room Dining Manager and team members to ensure seamless guest services. Assist with various food and beverage tasks as required, supporting In Room Dining operations, including delivering food orders to guest rooms. Stay adaptable to meet the evolving needs of the hotel and its guests. Prior experience in a similar role, preferably in a hotel or hospitality setting. Strong command of the English language. Excellent commitment to service and teamwork. Attention to detail and the ability to multitask effectively. Knowledge of minibar inventory management systems is a plus.