Sheesha Handler

About this opportunity

Prepare and serve shisha according to established quality and presentation standards. Understand different tobacco/flavour options and confidently explain choices to guests. Recommend flavours based on guest preferences and previous selections. Set up, light, monitor, and replace charcoal safely and efficiently. Regularly check shisha quality and replace or refresh it when required. Maintain a clean, polished, and presentable shisha setup throughout service. Provide attentive and discreet service to VIPs, celebrities, and premium guests. Coordinate with waiters, bartenders, hostess team, and floor management for smooth service. Monitor tables and respond promptly to guest requests. Follow strict hygiene, fire-safety, and venue health-and-safety procedures. Handle shisha equipment, charcoal, and accessories responsibly. Clean and sanitize shisha equipment after each use in accordance with venue procedures. Maintain adequate stock of flavours, charcoal, mouthpieces, and other supplies. Report equipment issues, stock shortages, or guest concerns to the supervisor. Support the team during busy periods and special events. Maintain professional grooming, body language, and guest etiquette at all times. Previous experience as a Shisha Attendant, Shisha Handler, Shisha Specialist, or similar role in a premium lounge, nightclub, restaurant, hotel, or hospitality environment. Strong knowledge of shisha preparation and flavour combinations. Excellent customer-service and communication skills. Comfortable interacting with high-profile and international clientele. Professional appearance and excellent personal grooming. Ability to remain calm and efficient during busy service periods. Strong attention to cleanliness, presentation, and detail. Knowledge of basic health, hygiene, and fire-safety procedures. Flexibility to work evenings, weekends, holidays, and late-night shifts. UAE hospitality experience is an advantage.