RTC-1 Employment Services · Dubai, AE
Posted:
Position Title: Reservations Assistant Employment Type: Full Time Salary AED: up to 3K -4K inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide. Job Description: • Handle reservations for flights, hotels, tours, and holiday packages accurately and efficiently using travel booking platforms/software • Provide exceptional service to clients via phone, email, and chat; resolve inquiries, issues, and special requests promptly and professionally. • Ensure all bookings comply with airline, hotel, and regulatory requirements; prepare itineraries, tickets, and travel documents accurately. • Coordinate with sales, operations, and suppliers to confirm bookings, update availability, and provide management with booking trends and client feedback. • Open to Tagalog speakers, 32 years old and below • Candidates with or without UAE experience are welcome to apply, with a minimum of 2–3 years of relevant experience in customer service, administration, reservations, sales support, travel, or other client-facing roles. • Excellent verbal and written communication skills, with a professional and customer-focused approach. • Proficient in MS Office and comfortable learning or using booking, reservation, CRM, or other business systems.