Front Desk Executive

About this opportunity

Job Description: We are hiring a Front Desk Executive for our client to manage front-desk operations, administrative coordination, customer communication, and sales support activities. The ideal candidate should have strong communication and organizational skills, a professional approach, and the ability to coordinate effectively with internal teams, customers, and overseas agents. Key Responsibilities: - Greet and welcome visitors, guests, and customers in a professional manner. - Screen incoming calls and route callers to the appropriate staff members. - Handle day-to-day administrative and front-office activities. - Prepare daily staff attendance reports and submit them to the HR Department on time. - Prepare and manage outgoing correspondence, emails, and other communications. - Issue Delivery Orders (DOs) and coordinate related documentation. - Coordinate with customers and schedule appointments for the sales team. - Coordinate with overseas agents and provide administrative support to the sales team. - Organize, maintain, and update company files, records, and documentation. - Ensure compliance with applicable company policies, procedures, laws, and regulations. - Provide general administrative and coordination support as required. - Perform any other duties assigned by the management. Candidate Profile: - Bachelor's degree or diploma in Business Administration, Commerce, Logistics, or a related field. - 1–2 years of experience in a front desk, administration, customer service, sales coordination, or office support role. - Experience in the shipping, freight forwarding, logistics, or NVOCC industry will be an advantage. - Good verbal and written communication skills. - Professional and presentable with a customer-focused approach. - Strong coordination and organizational skills. - Proficiency in MS Office, email, and basic office administration systems. - Ability to handle multiple tasks and work effectively under deadlines. - Good attention to detail, particularly when handling documents and reports. - Candidates available to join immediately or within a short notice period will be preferred.