Alpine Consult · Abu Dhabi, Dubai, AE
Posted:
We are looking for an experienced Keycloak / Identity & Access Management (IAM) Specialist with Azure experience to support an enterprise environment. Key responsibilities include: Provide Level 1 support, troubleshooting and resolution of Keycloak/IAM issues Perform daily operational and administration activities Implement configuration changes Apply patches and security updates Proactively identify, troubleshoot and resolve operational issues Support remediation of security and vulnerability issues Perform periodic system health checks Participate in product upgrades Support Red Hat / Keycloak scaling activities Support backup, restore and Disaster Recovery (DR) activities Coordinate with Red Hat Global Support Services (GSS) and manage support tickets when required Maintain clear technical and operational documentation Strong hands-on experience with Keycloak and Identity & Access Management (IAM) Good working experience with Microsoft Azure Experience supporting Keycloak in production environments Good understanding of authentication, authorization and SSO concepts Experience with Red Hat / Linux environments is preferred Strong troubleshooting and operational support skills Experience with security patching, vulnerability remediation, upgrades and system health checks Experience with backup/restore and Disaster Recovery processes Experience with Grafana and Prometheus is a strong advantage Good communication and documentation skills Ability to work independently in an enterprise environment The engagement may initially be remote, with an expectation to transition to onsite work at a later stage.