Digital Transformation MANAGER

About this opportunity

Role DescriptionA Digital Transformation Manager leads and coordinates digital transformation initiatives that improve business processes, technology adoption, operational efficiency, and customer experiences. The role works closely with business and technology teams to identify opportunities, implement digital solutions, manage transformation projects, and support organizational change.Key ResponsibilitiesDevelop and execute digital transformation strategies aligned with business objectives.Identify opportunities to improve processes through digital technologies, automation, and innovative solutions.Lead digital transformation projects from planning and requirements gathering through implementation and optimization.Collaborate with IT, operations, finance, HR, marketing, and other departments to identify business needs and transformation priorities.Evaluate and recommend digital platforms, software, automation tools, and technology solutions.Manage project scope, timelines, budgets, resources, risks, and delivery milestones.Lead business process analysis, process redesign, workflow optimization, and digitalization initiatives.Coordinate system implementations, integrations, upgrades, migrations, and technology rollouts.Support adoption of cloud platforms, ERP, CRM, data analytics, automation, AI, and other emerging technologies where appropriate.Develop business cases, project proposals, requirements documents, process maps, and transformation roadmaps.Work with vendors, consultants, technology partners, and internal stakeholders to ensure successful project delivery.Establish KPIs and performance measures to track transformation outcomes, efficiency improvements, and return on investment.Identify technology, operational, cybersecurity, and implementation risks and coordinate appropriate mitigation measures.Support change management, user adoption, training, communication, and stakeholder engagement.Monitor industry trends and emerging technologies to identify opportunities for innovation.Prepare project updates, performance reports, management presentations, and recommendations for senior leadership.Drive continuous improvement and ensure digital initiatives deliver measurable business value.QualificationsBachelor’s degree in Information Technology, Computer Science, Business Administration, Digital Transformation, Engineering, or a related field.Proven experience in digital transformation, technology projects, business process improvement, or IT management.Strong understanding of digital technologies, business systems, process automation, and technology implementation.Experience managing cross-functional projects, stakeholders, vendors, budgets, and implementation timelines.Knowledge of ERP, CRM, cloud platforms, data analytics, AI, automation, and enterprise systems.Strong project management, analytical, problem-solving, and strategic planning skills.Excellent communication, stakeholder management, presentation, and leadership abilities.Ability to translate business requirements into practical technology and process solutions.Experience with project management methodologies and transformation frameworks is advantageous.UAE/GCC digital transformation or enterprise technology experience is advantageous.Professional, strategic, innovative, commercially aware, and results-oriented approach.