Admissions Counselor

About this opportunity

Company Description Westlyn Careers is an education consultancy based in the UAE that supports students and working professionals in exploring flexible higher education programs and understanding entry requirements. The organization partners with reputable education providers that deliver and award programs such as Professional MBA, Top-Up MBA, and Master in Management through online formats. Westlyn Careers clearly explains each partnership and program structure, helping applicants make informed decisions. Advisors guide learners through program selection, admissions, documentation, and ongoing student support, with all fees confirmed in writing before application. Prospective learners can request a free consultation through the Westlyn Careers website. Role Description The Admissions Counselor is a full-time, on-site role based in Sharjah. This position is responsible for guiding prospective students and working professionals through the full admissions cycle, from initial inquiry to enrollment. Daily activities include conducting consultations, explaining program options and entry requirements, assessing applicant fit, and supporting completion of application forms and documentation. The role involves maintaining accurate records, following up with leads, coordinating with education partners, and ensuring a positive applicant experience. The Admissions Counselor will also provide clear information on fees, timelines, and policies, contribute to outreach activities, and collaborate with colleagues to improve processes and student support. Qualifications Candidates should possess strong Interpersonal Communication and Communication skills to counsel and support diverse applicants effectively. Candidates should possess Customer Service skills to deliver responsive, applicant-centered support throughout the admissions process. Candidates should possess Sales skills to manage inquiries, convert leads, and meet enrollment targets in an ethical and transparent manner. Candidates should possess Education-related knowledge or experience, ideally within higher education, academic advising, or education consulting. Additional beneficial qualifications include excellent organizational and time-management skills, proficiency with CRM or admissions systems, and attention to detail in handling documentation. Fluency in English is required; Arabic or other language skills are an advantage, as is prior experience working in the UAE or regional education markets. A bachelor's degree in Education, Counseling, Business, or a related field is preferred, along with the ability to work on-site in Sharjah on a full-time basis.