CHRO - Luxury Retail

About this opportunity

Job Description Partner with the CEO and senior leadership team on people and organisational strategy Lead the evolution of the HR function from operational support to strategic business partnership Drive culture transformation, accountability, collaboration, and performance excellence Design and implement talent management, succession planning, and performance management frameworks Establish leadership development and learning & development capabilities Build a feedback-driven culture, including structured review processes Enhance employee engagement, retention, and employer value proposition Develop compensation, incentive, and recognition programs aligned with business objectives Improve support and service delivery for frontline and customer-facing teams Coach leaders on people management, organisational effectiveness, and change management Lead and develop the existing HR team across multiple international locations Support workforce planning to enable ambitious growth and expansion plans The Successful Applicant A successful 'CHRO' should have: Proven senior HR leadership experience in retail, luxury, hospitality, FMCG, or other customer-facing industries Previous experience leading people and culture transformation in a growing international business Strong track record in talent management, succession planning, leadership development, and organisational design Commercially minded with the ability to influence executive stakeholders Positive, engaging, and highly visible leadership style Decisive and assertive while maintaining strong relationship-building capabilities Experience creating high-performance, feedback-oriented cultures Demonstrated ability to lead through growth, complexity, and change Willingness to spend significant time at the business's headquarters location Experience within premium, luxury, or multi-site environments highly advantageous