Telesales Executive

About this opportunity

Company Description Sandcastle Properties LLC is a premier real estate agency based in Dubai, specializing in buying, selling, renting, and investing across the city's dynamic property market. The team focuses on delivering exceptional service and personalized guidance to help clients navigate complex real estate transactions with confidence. With deep knowledge of local market trends, investment opportunities, and legal regulations, Sandcastle Properties provides accurate, up-to-date advice tailored to each client's goals. The company offers a diverse portfolio of residential and commercial properties, including villas, apartments, townhouses, and office spaces, in collaboration with reputable developers and property owners. This commitment to expertise and client satisfaction creates a professional environment where real estate careers can grow and thrive. Role Description The Telesales Executive is a full-time, on-site role based in Dubai, responsible for driving property inquiries and conversions through outbound and inbound calls. Day-to-day activities include contacting potential and existing clients, presenting available properties, explaining features and benefits, and qualifying leads based on budget, preferences, and investment goals. The role involves maintaining accurate records in CRM systems, following up on leads, scheduling property viewings with the sales team, and coordinating with internal stakeholders to support smooth transactions. The Telesales Executive is expected to meet and exceed sales targets, handle client questions and concerns professionally, and adhere to company policies and local regulations. This position requires proactive engagement, resilience in a fast-paced environment, and a strong focus on delivering a positive client experience. Qualifications Candidates should possess strong Communication skills, including clear spoken English and the ability to explain property details and processes effectively. Candidates should possess Customer Service and Customer Support skills to handle inquiries, address concerns, and maintain long-term client relationships. Candidates should possess Sales and Lead Generation skills to convert inquiries into qualified prospects and achieve telesales targets. Candidates should possess basic computer and CRM skills to manage call logs, update client information, and track follow-ups accurately. Relevant experience in telesales, real estate, or a similar client-facing role is preferred, along with a results-oriented mindset. Ability to work on-site in Dubai, collaborate with diverse teams, and adapt to changing market conditions and client needs. Knowledge of Dubai's real estate market and fluency in additional languages are beneficial.