Atlas Copco · Dubai, AE
Posted:
Short Description The Field Service Engineer provides high-quality service and technical support for the complete portfolio of turbo machinery (Turbo Compressors and Turbo Expanders) across the MEA region and Pakistan. The role acts as the primary technical liaison between the organization and customers, ensuring the effective planning, execution, and closure of service activities. Key responsibilities include on-site commissioning, troubleshooting, diagnostics, performance optimization, and execution of service orders in accordance with contractual, safety, and quality standards. The position also involves providing technical guidance and formal training to customer personnel to ensure optimal equipment operation and reliability. Extensive regional and international travel is an essential requirement of this role. Your day-to-day Perform advanced troubleshooting, diagnostics, preventive maintenance, inspections, and major overhauls on turbomachinery, including turbo compressors and turbo expanders. Execute workshop and field service activities, including preparation and management of work scopes, manpower planning, and work/time schedules for assigned service orders. Develop and compile comprehensive risk assessments, method statements (RAMS), and inspection and testing plans (ITPs) in compliance with contractual, regulatory, and company standards. Prepare and deliver detailed technical service reports, findings, and recommendations following job completion. Recommend spare parts, retrofits, upgrades, and performance or reliability enhancements to customers based on operational assessments and lifecycle considerations. Conduct turbomachinery overhauls on LNG vessels, both during sailing operations and in dry dock environments. Interface with internal product engineering and product support teams to resolve complex technical issues and address customer technical queries efficiently. Provide technical training and on-site guidance to customer personnel on the operation, maintenance, and troubleshooting of turbomachinery equipment. Ensure strict compliance with HSE policies, site-specific safety plans, and applicable international safety standards throughout all service activities. Support aftermarket data analysis and improvement initiatives in collaboration with the sales and commercial teams during periods of reduced field activity. Demonstrate flexibility to support extended working hours, weekend assignments, on-call rotations, and assistance with site access requirements, including permits, inductions, and logistical coordination as required. Your skills and experience Qualifications Degree in Electrical, Mechanical, or Mechatronics Engineering. Relevant technical certifications or trade qualifications. Minimum 3 years in servicing, maintaining, and repairing rotating equipment. Technical Skills Strong knowledge of turbo machinery and related systems (mechanics, hydraulics, lubrication, seal gas). Familiarity with instrumentation and control systems. Excellent verbal and written communication skills. Strong organizational and reporting capabilities. Personal Attributes Independent and team oriented. Results-driven with a focus on quality. Self-motivated, confident, and adaptable. Excellent interpersonal skills. Willingness to travel extensively on short notice. Work Environment & Safety Exposure to natural gas processing environments, loud noise, and inclement weather. Ability to work at heights, in confined spaces, and with PPE. Must be capable of using breathing apparatus and handling hazardous gases. Your location You will be part of our customer center in Dubai, United Arab Emirates (AE). You join a field service team that works close to our customers, where most of your time is spent traveling within your assigned area to support them on-site. Why it is great to work with us Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on long‑term development and support you as you explore new ways to improve how we keep our customers’ equipment running. Innovation guides how we think and act – we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you Application process Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us.