HR Assistant / Recruitment Coordinator / Training Associate

About this opportunity

Role Description The Director role at Dentsu Global Services is a full-time, on-site position based in Amritsar. This role is responsible for leading cross-functional teams, setting strategic direction, and ensuring high-quality delivery of integrated services across creativity, media, and customer experience. The Director will oversee client engagements, manage key stakeholder relationships, and drive performance against business and operational targets. Day-to-day activities include guiding project prioritization, reviewing outputs and performance metrics, mentoring managers and team leads, and collaborating with global dentsu partners to align local execution with network-wide goals. The role also entails identifying new opportunities for growth, improving processes, and fostering a culture of innovation, inclusion, and continuous improvement. Qualifications Proven leadership experience in a senior management or director-level role, overseeing large teams and complex, multi-disciplinary projects. Background in marketing, media, advertising, consulting, or related fields, with experience in areas such as creativity, media optimization, or customer experience transformation. Strong strategic thinking, business acumen, and the ability to translate client needs into actionable plans that drive measurable results. Excellent stakeholder management, communication, and negotiation skills, with experience working in global or matrixed organizations. Demonstrated capability in operational excellence, including process improvement, performance management, and resource planning. Comfort working with data and analytics to inform decisions, monitor performance, and identify opportunities for optimization. Ability to mentor and develop diverse teams, foster collaboration, and build an inclusive, high-performance culture. Bachelor's degree in Business, Marketing, Communications, or a related discipline; advanced degree (MBA or equivalent) is an advantage. Experience working in or with global capability centers or shared services