Business Analyst

About this opportunity

Business Analyst (BA) acts as a key bridge between business stakeholders and product engineering teams, translating business needs into clear, actionable requirements. Working closely with Product Managers, Product Owners, technology teams, and business stakeholders, the BA supports the lifecycle of technology products and features from discovery and requirements definition through delivery and operational readiness. In this role, you will: Elicit, analyse, document, and validate business requirements, translating them into well-defined features, user stories, acceptance criteria, and process flows. Work closely with business stakeholders and technology teams to understand business objectives, pain points, customer journeys, and expected outcomes. Support backlog preparation and refinement, ensuring requirements are sufficiently detailed and ready for future PIs and sprints. Facilitate discovery workshops, requirement-gathering sessions, process walkthroughs, and solution discussions with relevant stakeholders. Analyse current and future-state business processes, identifying gaps, dependencies, risks, and opportunities for improvement. Support the identification and documentation of functional and non-functional requirements and ensure alignment with agreed business outcomes. Maintain the quality and traceability of requirements throughout the delivery lifecycle, ensuring changes and dependencies are appropriately captured. Participate in key Agile ceremonies, including PI Planning, backlog refinement, sprint planning, demos, and retrospectives as required. Work closely with Product Owners and Product Managers to support feature prioritisation and ensure requirements are aligned with product and portfolio objectives. Define and support appropriate measures of success and acceptance criteria to validate that delivered solutions meet agreed business requirements. Support SIT/UAT readiness by clarifying requirements, assisting with test scenarios, managing requirement-related queries, and supporting business sign-off. Identify opportunities for process improvement, automation, and innovation and work with business and technology stakeholders to shape these into actionable requirements. Contribute to the Business Analysis community, sharing best practices and helping drive consistent and efficient analysis practices across teams. Role Requirements: Bachelor's degree (12+3 years or equivalent) in Information Systems, Business, Operations Research, Computer Science, or a related discipline, or an equivalent combination of industry certification and relevant experience. 4-5 years of practical experience working as a Business Analyst in a technology or digital delivery environment, with a proven record of supporting successful change and delivery. Experience working within Agile delivery environments; exposure to Scaled Agile Framework (SAFe) and large-scale technology organisations would be advantageous. Strong experience in requirements elicitation, business process analysis, user stories, acceptance criteria, process mapping, and stakeholder management. Ability to understand technology solutions and effectively translate between business and technical stakeholders. Experience with tools such as Jira, Confluence used for Agile delivery, requirements management, process modelling, and documentation. Strong analytical and problem-solving skills with the ability to identify gaps, dependencies, risks, and opportunities. Strong and concise communication skills across business, technology, and stakeholder groups. Ability to build effective relationships with Product Owners, Product Managers, engineering teams, and business stakeholders. A customer-centric mindset with a strong focus on identifying business value and ensuring delivered solutions achieve the intended outcomes. 5+ years 5+ years Participate in key Agile ceremonies, including PI Planning, backlog refinement, sprint planning, demos, and retrospectives as required. Work closely with Product Owners and Product Managers to support feature prioritisation and ensure requirements are aligned with product and portfolio objectives. Define and support appropriate measures of success and acceptance criteria to validate that delivered solutions meet agreed business requirements. Support SIT/UAT readiness by clarifying requirements, assisting with test scenarios, managing requirement-related queries, and supporting business sign-off. Strong analytical and problem-solving skills with the ability to identify gaps, dependencies, risks, and opportunities. Strong and concise communication skills across business, technology, and stakeholder groups. Ability to build effective relationships with Product Owners, Product Managers, engineering teams, and business stakeholders. A customer-centric mindset with a strong focus on identifying business value and ensuring delivered solutions achieve the intended outcomes. Airlines Dubai Airlines Dubai