Qatar National Bank · Doha, QA
Posted:
Job Summary Responsible and accountable for the sourcing of IT Services for the Bank and its subsidiaries alongside with the team. This includes: Developing the Scope of Work and subsequent RFIs/ RFQs/RFPs based on the requests created by IT department. Formally conduct tenders, analyze tender responses, validate commercials and negotiate with suppliers in alignment with requesters/expense owners. Manage end to end contract process in alignment with Group Legal and other relevant departments. Allocate some of the projects to the team based on individuals` skills and being accountable on delivery. Supervise, coach, and develop a team of 2-3 Senior Associates and Associates, providing guidance on sourcing strategy, supplier negotiations, commercial evaluations, and stakeholder management. Additionally, the incumbent will assist in managing the vendor panel / database as the closest link to suppliers in the Procurement division. Main Responsibilities •Build RFIs, RFQs and RFPs with Technology Department and lead strategic IT sourcing from start to finish, including competitive tenders, supplier evaluations, commercial validation, negotiations and contracts. •Play a key sourcing role in major technology transformation projects, including cloud, infrastructure modernization, cybersecurity, enterprise software, digital platforms, automation and emerging technologies. •Source across the full IT category, including hardware, software, cloud, telecommunications, cybersecurity and technology professional services, aligned with category strategies and the Bank’s technology roadmap. •Work closely with Legal and key stakeholders to own the commercial and contracting process, protecting the Bank on licensing rights, SLAs, commercial flexibility, scalability and exit provisions. •Go beyond the initial purchase price by assessing total cost of ownership, including implementation, integration, licensing, subscriptions, maintenance, upgrades, cloud consumption and exit costs. •Deliver measurable savings and cost avoidance through competitive sourcing, demand consolidation, market benchmarking, commercial challenge, contract renewals and supplier negotiation. • Maintain a forward-looking view of IT contracts and plan renewals early, including subscription expiries and end-of-support dates, to avoid reactive or unplanned renewals. • Partner with Technology and IT asset owners to optimize licenses, subscriptions and cloud spend, identify unused services and reduce commercial and license-audit risk. •Manage strategic supplier performance and risk, monitor contractual commitments, pursue service credits where applicable and coordinate due diligence with Information Security, Data Privacy, Risk, Compliance and Legal. •Ensure proofs of concept and emerging technology initiatives are properly governed, with appropriate commercial terms, evaluation criteria and approvals before longer-term commitments are made. •Lead and develop a team of 2–3 sourcing professionals, providing coaching, allocating projects according to skills and workload, and remaining accountable for the quality and timely delivery of sourcing activities. Education and Experience Requirements •At least 6 years of relevant IT procurement or sourcing experience, ideally within a highly rated international bank or similarly complex organization •Strong hands-on experience managing IT RFPs, tenders and complex technology negotiations, contracts and transformation projects. •Good commercial understanding of software licensing, cloud/SaaS, infrastructure, cybersecurity and technology services •A bachelor’s degree in a relevant field; MCIPS preferred •Strong negotiation, commercial and analytical skills •Experience leading or coaching junior sourcing professionals •Excellent written and spoken English