Director Human Resources Operations

About this opportunity

Key Responsibilities Lead day-to-day HR operations and employee services across the organization. Oversee employee lifecycle processes including contracts, onboarding, transfers, promotions, changes, and separations. Manage HR administration, employee records, personnel files, and HR documentation. Ensure accurate implementation of HR policies, procedures, and Delegation of Authority requirements. Oversee payroll inputs, employee benefits administration, allowances, and related HR transactions in coordination with Finance. Ensure compliance with Saudi Labor Law, GOSI, MHRSD requirements, and other applicable regulations. Manage HR systems and employee data, ensuring accuracy, confidentiality, and timely updates. Establish and monitor HR operational SLAs, KPIs, service quality, and turnaround times. Identify opportunities to automate, simplify, and standardize HR processes. Manage employee inquiries, operational cases, and escalations. Support implementation of shared services and centralized HR operating models. Coordinate with HRBPs and Centers of Excellence to ensure effective delivery of HR services. Manage third-party HR service providers and outsourced workforce administration where applicable. Prepare HR operational reports, dashboards, workforce data, and management insights. Lead, develop, and manage the HR Operations team. Qualifications & Experience Bachelor's degree in Human Resources, Business Administration, or a related field. 10+ years of HR experience