مجموعة الطاير · دبي, AE
Posted:
• To coordinate with and support the rental agents to meet the customer needs and ensure smooth operations of the branches and counters of NCR Responsibilities: Functional Roles and Responsibilities • Oversee the operations of branches. Ensure adequate resources wrt manpower, vehicles, infrastructure etc are planned and provided to meet the business needs. • Control the fleet movement activity and allocate the vehicles to the branches based on the requirement. • Check the rental agreements received from the branches, ensure all the relevant documentation is completed and forwarded to the a/cs department. • Monitor the service requirements of the vehicle and liaise with the maintenance department for service and maintenance. • Coordinate with the rental agents to ensure all prior reservations are carried out. • Monitor monthly rentals and arrange for payments from the ac/s department. • Resolve customer grievances and manage their expectations within the company’s parameters. • Prepare daily/weekly/monthly reports on sales activity, vehicle utilization, maintenance status of the fleet , with recommendation to meet the business requirements People Management Roles and Responsibilities • Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles Qualifications: Education/Certification and Continued Education • Degree in any discipline • 5 to 7 years experience in a Car rental environment.