Aroma City Group · Saudi Arabia, SA
Posted:
IT & Digital Transformation Manager (Compounds - Hospitality) Posting Date : 27/10/2026 Ref : ITKSA117 Position : IT & Digital Transformation Manager (Compounds - Hospitality) Location : KSA City : Riyadh Sector : Hospitality Years of Experience 8–12 years of progressive IT leadership, project delivery, and systems integration experience. Qualification : Bachelor’s degree in IT, Computer Science, Engineering, or a related discipline (ITIL, PMP, CISSP, or Cloud certifications preferred). Salary : Market Rate Workdays : Description : Key Responsibilities IT Operations & Infrastructure: Oversee property-wide network infrastructure, cloud systems, guest/resident Wi-Fi, service desks, disaster recovery, and business continuity. Enterprise & Property Systems: Coordinate the selection, implementation, and integration of PMS, ERP, CRM, CAFM, BMS, and hospitality point-of-sale platforms. Cybersecurity & Governance: Enforce data security controls, protect guest/resident privacy, and ensure strict compliance with Saudi PDPL and industry standards. Digital Transformation & Automation: Streamline front-of-house and back-of-house workflows, evaluate practical AI/automation use cases, and deliver operational dashboards. Smart Community & Guest Experience: Drive smart-building initiatives (IoT, access control, energy management) and deliver self-service resident/guest portals and mobile apps. Vendor & Budget Oversight: Direct technology vendors, SLAs, licensing, procurement, and department OPEX/CAPEX budgets. Qualifications & Experience Education: Bachelor’s degree in IT, Computer Science, Engineering, or a related discipline (ITIL, PMP, CISSP, or Cloud certifications preferred). Experience: 8–12 years of progressive IT leadership, project delivery, and systems integration experience. Sector Background: Proven track record in residential compounds, master-planned communities, hospitality, or luxury property/facilities management; Saudi/GCC exposure is an advantage. Competencies: Strong command of hospitality/community tech stacks (PMS, CAFM, BMS, IoT), vendor management, cross-functional stakeholder leadership, and budget governance. More