Oracle Fusion Techno-Functional Consultant Service & CPQ

About this opportunity

Key Responsibilities Oracle Fusion Service Lead requirement workshops and design Fusion Service solutions covering service requests, entitlements, SLAs, queues and assignment rules. Configure Service Center, knowledge management, omnichannel (email, chat, web forms) and customer self-service portals. Build and extend objects, layouts and business logic using Application Composer, Groovy scripting and Visual Builder Studio. Oracle CPQ Design and configure CPQ product models, configuration rules, pricing, discounting and approval workflows. Build quote templates, document designer outputs and commerce processes. Integrate CPQ with Fusion Sales and ERP for seamless quote-to-order and quote-to-cash flows. Fusion Sales Configure accounts, contacts, leads, opportunities, territories and forecasting in Fusion Sales. Align Sales, CPQ and Service processes to deliver a unified customer lifecycle. ERP Integration Design and deliver integrations between Fusion CX (Service, Sales, CPQ) and Fusion ERP, covering customers, items, price lists, orders, invoices and installed base. Build integrations using Oracle Integration Cloud (OIC), REST/SOAP web services, FBDI and BIP reports. Define integration touchpoints, data mappings, error handling and reconciliation with ERP and third-party systems such as DMS. Delivery and Client Management Act as the primary functional point of contact for client stakeholders, from business users to senior management. Prepare solution design documents, functional and technical specifications, and test scripts. Lead SIT, UAT, data migration, cutover and go-live activities, and provide post go-live support. Manage scope, expectations and change requests, and escalate risks early. Required Skills and Experience Oracle Fusion Service (Strong): at least 2 end-to-end implementations as a lead or senior consultant. Oracle CPQ (Strong): hands-on configuration of product models, pricing, BML/BMQL and commerce processes. Oracle Fusion Sales: working knowledge of sales automation and its link to CPQ and Service. ERP Integration: proven experience integrating CX with Fusion ERP using OIC, REST/SOAP APIs, FBDI and BIP. Technical extensions: Application Composer, Groovy, Visual Builder Studio, OTBI/BIP reporting. Solid understanding of quote-to-cash and service-to-cash business processes. Experience working in the GCC region is an advantage. Preferred Qualifications Exposure to the automobile industry , such as dealerships, distributors or after-sales service operations.(Preferred) Knowledge of Dealer Management Systems (DMS) and their integration with Oracle Fusion (vehicle sales, parts, workshop and warranty processes). Oracle certifications in Fusion Service, CPQ or Sales Cloud. Soft Skills and Other Requirements Excellent verbal and written communication in English. Strong client-handling skills with confidence presenting to senior stakeholders. Ability to work independently and drive workshops, decisions and deliverables. Problem-solving mindset and attention to detail. Bachelors degree in Computer Science, Engineering, IT or a related field. Immediate joiner must be available to start without a notice period.