Client Services Supervisor

About this opportunity

Closing date: 11/10/2026 Number of positions: 1 Recruiter name: Fatma Alharthi Reference number: 74447 Workplace Type: Mediclinic Creek Harbour | Dubai | United Arab Emirates MAIN PURPOSE OF JOB To monitor and manage the delivery of patient administration services, including the supervision of a team of patient administrators KEY RESPONSIBILITY AREAS To coordinate and supervise all processes related to patient administration, medical insurance, billing and cash up at the clinic Lead and manage a team of Patient Administrators To support the department or business unit manager with general operational management To consistently meet customer service expectations by improving the quality of patient service Support the development of a working environment and culture that actively promotes quality, health, and safety REQUIRED EDUCATION A relevant Bachelor’s Degree or Diploma in a related field from an accredited institution REQUIRED EXPERIENCE At least 2-3 years’ experience in a supervisory customer service positions, preferably in healthcare REQUIRED JOB SKILLS AND KNOWLEDGE Computer literacy and proficiency in MS Office applications Accounting and financial management principles Hospital information systems Knowledge of medical insurance terminologies and process Medical terminology and procedures Patient administration systems and related processes UAE healthcare industry Verbal and written communication skills in English (Arabic will be an advantage) All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family