Confidential Company · Dubai - United Arab Emirates (UAE), AE
Posted:
Device Configuration: Set up and configure desktops, laptops, and printers for employees. Technical Support: Troubleshoot and resolve hardware and software issues across the organization. User Assistance: Help employees navigate and utilize IT systems, software, and devices efficiently. Maintenance: Perform routine maintenance and system updates to ensure devices are running optimally. Documentation: Maintain accurate records of technical issues, solutions provided, and inventory of devices. Collaboration: Work closely with other IT team members and escalate complex issues when necessary. ERP Support: Address and resolve any technical issues related to the ERP system. Knowledge of desktop, laptop, and printer setup and configuration. Basic understanding of computer systems, software applications, and networks. Strong problem-solving abilities and user support skills. Prior experience in IT support is an advantage. Excellent communication skills and a collaborative mindset. Benefits: ✔ Company Visa ✔ Medical Insurance ✔ Annual Leave as per UAE Labour Law ✔ Accommodation & Transportation Provided