Chief Specialist- Quality of Life Affairs

About this opportunity

Roles and Responsibilities: Strategy Co-develop and update the Quality of Life plan aligned to Dubai Quality of Life Strategy 2033. Integrate Quality of Life principles into institutional policies and standards and coordinate legislative planning for the QoL Roadmap with stakeholders. Embed digital Quality of Life as a core enabler, shaping data, dashboards, and predictive analytics requirements with IT and stakeholders. Shape initiative portfolios from the plan, defining value cases, benefits logic, and sequencing with responsible owners. Structure governance and stage-gate criteria for pilots and services and codify pre-scale evaluation and lessons learned for scale-up. Coordinate strategic partnerships with government and private entities to co-design Quality of Life solutions in transport and services. Operations Track implementation and budgets for Quality of Life initiatives, including rural projects;evidence links to competitiveness indicators. Maintain KPI frameworks and reporting cadences and validate baselines, targets, and data quality; prepare periodic RTA-level reports. Operate maturity measurement for the Quality of Life system and translate findings into corrective actions, capability building, and roadmaps. Prepare priority files, briefs, and materials for engagements with the Director General, higher authorities, councils, and committees. Commission and technically synthesize specialized behaviour studies and translate insights into nudges for mass and low-carbon mobility adoption. Coordinate policy alignment and cross-department implementation and establish internal operations governance. Product/Process Improvement Measure program and service impact on wellbeing at the RTA level, identify obstacles, and drive corrective plans with owners, milestones, and benefits checks. Conduct benchmarking and targeted studies with leading global entities and transform insights into practicable standards and prioritized initiatives. Promote Quality of Life standards across staff and coordinate a public media plan with relevant authorities for the Director to publish success stories and realized impact Physical Working Conditions. Undertake field visits to strategic projects and compile findings and recommendations for approvals, recoveries, and scale-up decisions. Job Qualifications & Requirements Bachelor’s/ master’s degree in business administration, Economics, Management Information Systems or related field Experience 9+ years in case of master’s degree (11+ years in case of bachelor’s degree) in related field Qualification PMP, Lean Six Sigma (Black/Green Belt), OKR Practitioner, data analytics (e.g., Power BI) Required Competencies Technical Competencies Governance, Risk & Excellence Programs Institutional Development & Agility Systems Operational Excellence & Service Innovation Policy Analysis and Development Project Management Strategic Planning & Execution Management Core Data Analysis and Reporting KPI and Statistical Analysis Budget & Financial Planning Stakeholder Engagement & Protocol Management