Ralph Lauren
Career Opportunity
Assistant Manager
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Company Description
Position Overview
Essential Duties & Responsibilities
- Responsible for sales and profit performance in assigned store or department.
- Ensure that sales and margin goals are met. Work with General Manager/Department Manager to develop operating budgets and monitor performance.
- Establish individual sales goals for associates and supervise sales staff to maximize sales and profit performance.
- Maintains a welcoming environment that generates customer traffic and builds loyalty by exceeding customer’s expectations. Coach and mentor staff to implement initiatives that support exceptional customer service standards.
- Provide continual feedback to Buyers and Planners to identify items and merchandise classifications of high sales and profit potential.
- Responsible for the execution of visual presentation initiatives that support merchandise presentation and maintenance of an in-store environment, consistent with Polo Ralph Lauren’s desired image and character.
- Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures.
- Responsible for the recruitment, supervision, and development of staff. Actively recruit and succession plans for current and future positions for department. Creates programs to motivate personnel to build unit sales and volume of transactions.
- Work with the Senior Management to direct the execution of Polo Ralph Lauren’s promotional strategies and programs, assuring that they support sales, marketing and profit objectives at point of sales and in the external market place.
Experience, Skills & Knowledge
- College Degree or equivalent experience
- 3-5 years of Retail Management Experience, preferably within the luxury retail market.
- Enthusiasm and ability to build and maintain an environment which projects a high level of taste and sophistication consistent with Polo’s lifestyle philosophy.
- Ability to guide individuals toward goal achievement using negotiation, teamwork, motivation and staff development skills.
- Strong verbal and written communication skills.
- Strong interpersonal skills.
Freqently Asked Questions
Phoenix's luxury retail market is growing, but opportunities like Assistant Manager at Ralph Lauren remain selective. Candidates often face competition from experienced retail professionals familiar with upscale brand standards, making strong leadership and customer service skills key differentiators.
Phoenix’s diverse customer base and seasonal shopping trends require Assistant Managers to adapt merchandising and promotional strategies dynamically. Understanding local preferences and fostering a high-end shopping experience aligned with Polo Ralph Lauren’s brand is essential in this market.
Successful Assistant Managers excel in team leadership, sales goal attainment, and customer loyalty building. They must balance operational oversight with coaching skills to elevate associate performance, ensuring the store environment reflects high sophistication consistent with luxury retail expectations.
Developing strategic sales planning, staff motivation techniques, and strong communication capabilities is crucial. Gaining expertise in loss prevention and visual merchandising also enhances readiness for senior roles, especially in upscale settings like Ralph Lauren.
Daily tasks blend overseeing sales targets, mentoring staff, managing inventory shrinkage, and implementing brand-aligned visual displays. This multifaceted role demands multitasking between operational duties and fostering a customer-centric atmosphere.
Ralph Lauren emphasizes a refined and professional environment, where leadership involves nurturing team spirit and sustaining brand prestige. Employees are encouraged to innovate within defined brand guidelines to enhance customer engagement and sales outcomes.
Yes, Ralph Lauren invests in comprehensive training programs focusing on luxury retail nuances, customer experience excellence, and leadership development. This ensures Assistant Managers are well-equipped to deliver on brand promise and operational objectives.
Assistant Managers in Phoenix's luxury retail sector generally earn between $48,000 and $62,000 annually, depending on experience and store performance. Compensation often includes bonuses tied to sales targets and customer satisfaction metrics.
Ralph Lauren’s Assistant Managers focus heavily on aligning store presentation with the brand’s iconic lifestyle image, emphasizing sophisticated merchandising and personalized customer service, which may be more intensive than roles in less premium retail environments.
Candidates who demonstrate motivational skills, strategic thinking, and a passion for luxury fashion are preferred. Ralph Lauren values leaders who can drive sales while cultivating a welcoming, high-end shopping atmosphere that resonates with their clientele.
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