STORE:Regency Mall (VA20372)
LOCATION:
Richmond, VA, US, 23229
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.
Because at MOD we don’t just make pizzas. We make pizzas that make the world a better place – a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility.
Compensation: $17.52 per hour combined average tips ($3.02) and wage ($14.50)
Benefits:
- Medical, dental and vision insurance
- Paid Sick Time
- Week of Paid Vacation
- FREE pizza, salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- 401(k) retirement
Summary
As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.
You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we’re creating an experience were pizza is personal, and everyone belongs.
Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what’s possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.
Because at MOD; ALL PIZZAS ARE WELCOME!
Key Responsibilities
- Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
- Help create a MOD vibe that our customers expect
- Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
- Demonstrate, train and coach Squad in all methods for accomplishing store tasks
- Demonstrate knowledge of all Operational Standards and resources
- Partner with General Manager to engage the board community of our restaurant
Required Qualifications
- Minimum of 1 year of customer service or restaurant leadership
- Experience successfully leading, coaching, training, and motivating front line employees
- Ability to think strategically and act tactically
- Ability to stay calm and focused in busy restaurant operations
- Must be at least 18 years old
At our table,everyone has a place. Explore your inner pizza enthusiast and feel right at home.Apply todayto work in a restaurant that is also a social movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Nearest Major Market:RichmondJob Segment:Chef, Culinary, Operations, Hospitality
Freqently Asked Questions
Thriving as a Shift Supervisor in Richmond demands sharp multitasking, excellent team motivation, and calm decision-making during busy hours. Familiarity with local dining preferences and leading a diverse crew enhances service quality, crucial for success in this vibrant city’s hospitality sector.
MOD emphasizes a people-first leadership style, blending operational oversight with fostering inclusive team culture. Supervisors here don’t just manage shifts—they embody company values, coaching staff to personalize each pizza experience, making the role uniquely human-centered compared to typical supervisory jobs.
Many Shift Supervisors at MOD progress internally into General Manager or regional leadership roles, supported by a culture that promotes from within. Gaining experience here builds operational expertise and team leadership skills valued across the hospitality industry.
With a combined average of $17.52 per hour including tips, this compensation aligns well with Richmond’s restaurant leadership market. The package also benefits from medical, retirement, and other perks, making it attractive compared to many local supervisory positions.
Richmond's growing hospitality sector maintains steady demand for skilled Shift Supervisors, especially in popular venues like Regency Mall. These roles often fill rapidly due to competitive pay and benefits, so prompt application is advisable for interested candidates.
The Regency Mall spot is accessible via major routes but traffic varies during peak hours. Many Shift Supervisors opt for flexible scheduling to avoid rush-hour congestion, balancing commute time with shift demands common in Richmond’s urban transit environment.
Effective Shift Supervisors here inspire positivity, lead by example, and actively coach their squad to deliver personalized service. Embracing MOD’s inclusive values and staying adaptable under pressure are key traits for sustaining the brand’s welcoming atmosphere.
Yes, MOD invests in internal mentorship and hands-on training that empower Shift Supervisors to develop coaching techniques and operational knowledge. This support helps leaders grow professionally while fostering a collaborative team environment.
Beyond standard healthcare and vacation, MOD offers perks like pet insurance, free counseling, discounted gym membership, and complimentary meals. These extras reflect the company’s commitment to employee well-being and a balanced lifestyle.
MOD recognizes work-life balance by offering paid sick time, vacation weeks, and a culture that values mental health through free counseling. Shift scheduling flexibility also helps supervisors manage personal commitments alongside demanding shift work.
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