Shift Supervisor
Glendale, AZ, US, 85308-8533
Compensation: $16.35 - $16.35 per hour plus tips.
Benefits:
- Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
- Paid Vacation of 5 days per year, accruing at 1.54 hours per pay period
- FREE pizza, salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- Medical, dental and vision insurance eligibility based on hours worked
- 401(k) retirement
Summary
As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.
You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we’re creating an experience were pizza is personal, and everyone belongs.
Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what’s possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.
Because at MOD; ALL PIZZAS ARE WELCOME!
Key Responsibilities
- Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
- Help create a MOD vibe that our customers expect
- Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
- Demonstrate, train and coach Squad in all methods for accomplishing store tasks
- Demonstrate knowledge of all Operational Standards and resources
- Partner with General Manager to engage the board community of our restaurant
Required Qualifications
- Minimum of 1 year of customer service or restaurant leadership
- Experience successfully leading, coaching, training, and motivating front line employees
- Ability to think strategically and act tactically
- Ability to stay calm and focused in busy restaurant operations
- Must be at least 18 years old
At our table,everyone has a place. Explore your inner pizza enthusiast and feel right at home.Apply todayto work in a restaurant that is also a social movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act .
Job Segment:Chef, Culinary, Operations, Hospitality
Freqently Asked Questions
Shift Supervisors in Glendale often balance a tight-knit community vibe with fast-paced service. Unlike bigger metro areas, this role demands adaptability to local customer preferences and a strong connection with regional teams, providing a unique leadership experience shaped by Arizona’s hospitality culture.
Effective Shift Supervisors at MOD SUPER FAST PIZZA demonstrate a blend of hands-on coaching, calmness under pressure, and a genuine passion for personalized guest experiences. They lead by example, inspiring squad members to uphold the brand’s values while fostering a positive and inclusive work environment.
Starting as a Shift Supervisor opens doors to roles like General Manager or Regional Manager, especially with companies prioritizing internal promotion like MOD SUPER FAST PIZZA. Developing strategic thinking and team motivation skills lays a solid foundation for upward mobility within hospitality leadership.
Success hinges on multitasking under pressure, coaching frontline employees effectively, and maintaining operational standards. Strong communication, empathy, and the ability to create a welcoming atmosphere are essential to meet customer expectations and team morale in a fast-casual pizza setting.
Glendale’s hospitality sector shows moderate demand for supervisory roles. MOD’s reputation for internal growth attracts many applicants, increasing competition. Candidates with customer service leadership experience and a passion for the brand’s unique culture typically stand out during the hiring process.
Glendale offers a relatively accessible commute with growing public transit options, but many supervisors prefer personal vehicles due to shift hours. The local work culture emphasizes community engagement and diversity, aligning well with MOD’s inclusive philosophy and team-oriented environment.
Besides competitive hourly pay, MOD offers perks like free meals during shifts, discounted gym memberships, and pet insurance—benefits that enhance overall job satisfaction but aren’t always highlighted. These extras support employee wellness and work-life balance in a unique way.
MOD’s emphasis on radical personalization and a social mission sets its supervisory roles apart. Shift Supervisors not only manage operations but also cultivate a welcoming space where diversity thrives, which contrasts with more conventional managerial roles focused solely on efficiency.
The role offers a steady pay rate of $16.35 per hour plus tips, reflecting Glendale’s market rates for restaurant supervisors. This compensation is complemented by benefits like paid sick leave, vacation accrual, and insurance eligibility, making it competitive within the local hospitality sector.
MOD encourages supervisors to lead with empathy and authenticity, focusing heavily on mentorship and team empowerment. This approach fosters a collaborative leadership style distinct from more traditional, top-down managerial methods seen in other fast-food chains.
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