General Manager (5190)
North Miami Beach, FL, US, 33162
PURPOSE OF YOUR WORK
At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will be responsible for executing the restaurant plan, by achieving sales and profits goals and providing excellent Guest and Team service. The General Manager will manage the overall restaurant to ensure we are 1st Choice for our Guests and Employees.
HOW YOU MAKE A DIFFERENCE EVERYDAY
- Meeting budgeted sales and profits by managing all aspects of the P&L
- Continually analyzing the data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency
- Determining staffing needs and hiring the right candidates for the right position
- Ensuring shifts are properly staffed to guarantee consistent operations and Guest satisfaction
- Training Team Members and Managers on operations, policies and procedures and Guest service Identifying and responding to complaints and policy and procedure violations
- Providing regular feedback and coaching to employees on their performance
- Ensuring the restaurant is a safe, clean and fun environment for our employees and Guests!
WHAT’S IN IT FOR YOU?
- Operations Excellence: Our team expects and delivers nothing but the best
- Training & Development: We bring out the best by ensuring everyone gets well trained
- Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally’s
- Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and incentives such as our all-expenses paid annual cruise
YOU'VE GOT THIS?
- High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified
- Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communications skills
- Ability to work flexible schedule and extended hours High energy to keep up with our fast paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
#LI-NR1
REQ# 7866
LOC# 163rd Street (5190-1002)
Nearest Major Market:MiamiJob Segment:General Manager, Manager, Management
Freqently Asked Questions
Success as a General Manager here demands exceptional communication, decisive problem-solving, and adaptive leadership to manage diverse teams. Given the dynamic environment of North Miami Beach eateries like Checkers Drive-in, fostering motivation and operational agility is essential for meeting sales and guest satisfaction goals.
Experience managing operations, staff training, and P&L responsibility in QSRs sharpens skills transferable to regional or corporate general management positions. This role builds a solid foundation in multi-unit oversight, strategic planning, and team leadership, crucial for upward mobility in hospitality and retail sectors.
Daily hurdles include balancing staffing needs with peak customer flow, maintaining stringent food safety standards, and swiftly addressing guest or employee concerns. Managing budgets while enhancing service quality amid a competitive local market also tests operational and interpersonal skills.
North Miami Beach sees steady demand for experienced General Managers due to its thriving restaurant industry, but competition intensifies closer to downtown Miami. Candidates with proven QSR background and leadership certifications often have an advantage in securing roles in this region.
Food safety certification is highly valued for General Managers at Checkers, reflecting industry standards in Florida. Additionally, familiarity with Microsoft Office and operational systems enhances efficiency, while ongoing leadership development aligns with the company's growth-oriented culture.
General Managers in this region typically see salaries ranging from $50,000 to $70,000 annually, influenced by experience and restaurant size. Incentives like bonuses and benefits, including dental and medical plans, often complement base pay, especially at established chains like Checkers.
Checkers emphasizes rapid operational execution combined with a fun, team-oriented atmosphere. Their focus on comprehensive training and career advancement opportunities sets them apart, supporting managers in balancing sales targets with cultivating a positive workplace culture.
Managers here must excel in multi-tasking across budgeting, staffing, and guest service while adhering to strict QSR protocols. The role demands agility in analyzing sales data quickly to adjust strategies and a hands-on approach to training and compliance within a corporate field operations framework.
Absolutely, the area's diverse demographic requires culturally sensitive leadership and adaptability to varied guest expectations. Emphasizing inclusivity and clear communication helps foster team cohesion and enhances guest experiences in this vibrant, multicultural market.
Opportunities include progressing to regional management roles, specialized operations leadership, or corporate positions focusing on training and development. The company’s commitment to personal growth and operational excellence supports ambitious managers aiming to expand their industry footprint.
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