Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Jacksonville Beach has a steady demand for retail sales associates, especially in furniture and home goods sectors like American Freight. While competition exists, candidates with strong customer service skills and flexible availability usually find favorable opportunities in this coastal market.
Though no mandatory certifications are required, completing customer service or retail management courses popular in Florida can boost your profile. Employers in Jacksonville Beach value familiarity with point-of-sale systems and merchandise knowledge tailored to regional consumer preferences.
Retail sales roles emphasize excellent communication, active listening, and problem-solving abilities. Candidates should confidently navigate POS technology, demonstrate product knowledge, and adapt to flexible schedules, ensuring customer satisfaction while meeting sales targets.
Starting as a retail sales associate opens paths to supervisory or management roles, especially with demonstrated sales success and leadership potential. Opportunities often arise internally at companies like American Freight, coupled with ongoing training to enhance retail expertise.
Daily tasks blend customer engagement, inventory management, and sales transactions. The role requires proactive assistance, maintaining tidy merchandise displays, and collaborating with team members to ensure smooth store operations and a positive shopping experience.
American Freight emphasizes a consultative sales approach, combining product knowledge with technology use to enhance shopper experiences. The company values diversity and offers flexible schedules, fostering a supportive environment distinct from typical retail settings.
Yes, American Freight requires timely completion of initial and ongoing training programs focused on product familiarity, sales techniques, and customer service excellence, empowering associates to meet performance standards effectively.
Retail sales associates in Jacksonville Beach generally earn between $11 and $15 per hour, influenced by experience and shift flexibility. Positions at American Freight likely align within this market range, occasionally supplemented by performance bonuses or incentives.
The position demands availability during evenings and weekends, reflecting peak shopping periods. American Freight often offers flexible scheduling for part-time roles, allowing associates to balance personal commitments while supporting store traffic fluctuations.
Newcomers may encounter a fast-paced environment requiring quick product knowledge acquisition and adaptability to diverse customer needs. Seasonal demand and local tourism can also impact workload, necessitating resilience and strong interpersonal skills.
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