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70 N Harvard St Boston , MA 02163 US

Application Analyst - Email and Collaboration

70 N Harvard St Boston , MA 02163 US

Posted: 11/19/2025 2025-11-19 2025-12-20 Employment Type: Contract Job Category: Business Analyst Job Number: 641759 Is job remote?: No

Job Description

Application Analyst - Email and Collaboration

Location:Boston MA - 3x a week

Contract length:6 months - Ability to Extend

Schedule:9-5 EST - Additional support outside of regularly scheduled hours, including early mornings, nights, weekends, and holiday breaks, will occasionally be required?

Pay:$65-70 per hour W2

Application Analyst - Email and Collaboration Qualifications:

Additional Notes:

This contract role will provide critical operational support to our faculty, learners, and staff in support of HBS’s mission to educate leaders who make a difference in the world. They are responsible for the operations and maintenance of Microsoft Exchange Online, Microsoft 365, and other collaboration platforms.

The ideal candidate is an energetic quick learner who possesses superior interpersonal and communication skills, has experience supporting Microsoft Exchange Online and Microsoft 365, and regularly demonstrates creative problem solving.?

Application Analyst - Email and Collaboration

Location:Boston MA - 3x a week

Contract length:6 months - Ability to Extend

Schedule:9-5 EST - Additional support outside of regularly scheduled hours, including early mornings, nights, weekends, and holiday breaks, will occasionally be required?

Pay:$65-70 per hour W2

Application Analyst - Email and Collaboration Qualifications:

  • Diagnose, escalate and resolve software incidents for vendor-based and custom developed applications such as Microsoft 365 Exchange, Teams, Slack, and Zoom
  • Participate in projects providing subject matter and technical expertise on applications
  • Configure applications to match business needs
  • Draft and update use case and technical documentation as needed
  • Create troubleshooting guides and knowledge articles
  • Complete other responsibilities as assigned

Additional Notes:

This contract role will provide critical operational support to our faculty, learners, and staff in support of HBS’s mission to educate leaders who make a difference in the world. They are responsible for the operations and maintenance of Microsoft Exchange Online, Microsoft 365, and other collaboration platforms.

The ideal candidate is an energetic quick learner who possesses superior interpersonal and communication skills, has experience supporting Microsoft Exchange Online and Microsoft 365, and regularly demonstrates creative problem solving.?

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