Shift Supervisor
Oak Harbor, WA, US, 98277
Compensation: $18.50 - $18.50 per hour plus tips.
Benefits:
- Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
- Paid Vacation of 5 days per year, accruing at 1.54 hours per pay period
- FREE pizza, salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- Medical, dental and vision insurance eligibility based on hours worked
- 401(k) retirement
Summary
As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.
You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we’re creating an experience were pizza is personal, and everyone belongs.
Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what’s possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.
Because at MOD; ALL PIZZAS ARE WELCOME!
Key Responsibilities
- Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
- Help create a MOD vibe that our customers expect
- Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
- Demonstrate, train and coach Squad in all methods for accomplishing store tasks
- Demonstrate knowledge of all Operational Standards and resources
- Partner with General Manager to engage the board community of our restaurant
Required Qualifications
- Minimum of 1 year of customer service or restaurant leadership
- Experience successfully leading, coaching, training, and motivating front line employees
- Ability to think strategically and act tactically
- Ability to stay calm and focused in busy restaurant operations
- Must be at least 18 years old
At our table,everyone has a place. Explore your inner pizza enthusiast and feel right at home.Apply todayto work in a restaurant that is also a social movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act .
Nearest Major Market:SeattleNearest Secondary Market:EverettJob Segment:Culinary, Chef, Operations, Hospitality
Freqently Asked Questions
In Oak Harbor, a Shift Supervisor often balances hands-on team coaching with operational duties, ensuring smooth shift transitions. Unlike general managers, they focus more on real-time leadership and customer experience, adapting to local dining preferences and maintaining MOD SUPER FAST PIZZA's unique service vibe.
Successful Shift Supervisors demonstrate strategic thinking combined with tactical execution, calmness under pressure, and the ability to motivate diverse teams. Emphasizing inclusion and personalized service, they embody MOD’s values to foster a positive environment for both employees and guests.
While not mandatory, certifications in food safety or hospitality management can enhance candidacy. Additionally, familiarity with Washington’s paid sick leave laws and labor regulations can be advantageous, showcasing readiness for compliance and employee welfare.
Oak Harbor’s hospitality sector is moderately competitive, with steady demand for supervisory roles due to tourism and local dining culture. Candidates with proven leadership and customer service skills tend to stand out, especially within fast-casual concepts like MOD SUPER FAST PIZZA.
Shift Supervisors in Oak Harbor generally earn between $17 to $20 per hour. MOD SUPER FAST PIZZA offers a competitive $18.50 hourly rate plus tips, along with benefits like paid vacation and insurance options, making it a compelling choice for local job seekers.
The company promotes from within, with over 70% of leaders rising through internal ranks. Shift Supervisors receive mentorship and leadership training, positioning them well for future roles such as General Manager or other operational leadership positions.
Handling a diverse squad while maintaining MOD’s signature personalized service under busy conditions demands sharp multitasking and calm leadership. Supervisors must quickly resolve issues, keep energy high, and ensure quality without compromising the brand’s welcoming atmosphere.
The culture encourages inclusivity and creativity, pushing Shift Supervisors to foster a team vibe where everyone feels valued. This means leading by example, encouraging innovation in service, and supporting employees’ personal and professional growth during shifts.
Alongside an hourly wage with tips, Shift Supervisors enjoy paid sick leave, vacation accrual, free meals, pet insurance, gym discounts, counseling sessions, and eligibility for medical plans and 401(k). This comprehensive benefits package supports both health and work-life balance.
Shift Supervisors collaborate with general managers to connect the restaurant with the local Oak Harbor community. This may involve participating in events or outreach that align with MOD’s social mission, amplifying the brand’s presence and fostering neighborhood ties.
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