The Warehouse Associate position exists to ensure effective movement and management of inventory between the dock, sales floor, product repair, customer pickup and delivery. This role ensures the proper evaluation and shipping of merchandise and managing inventory flow. The Warehouse Associate is also responsible to unload trailers (Receiving). Individual contributor within a designated unit.
Job Duties:
- Fills order requests, stage merchandise and load for timely shipments (Shipping).
- Evaluates products and moves to designated zones for processing (Receiving)
- Moves merchandise between dock, stockroom staging area, sales floor, customer pick-up or delivery, and removal of 'sold' merchandise from sales floor
- Audits and maintains accuracy of HFM (Hold for Merchandise) staging area
- Responsible for the assembly merchandise
- Assembles and disassembles fixtures for seasonal flexes or floor plan changes
- Processes receipts and ensures inventories are controlled, monitored, and logged
- Creates required documentation to log all shipments and deliveries to customers
- Ensures customer service through timely, attentive and friendly service during all customer pick-ups and inquiries
- Reports and responds to Store Management about unsafe and/or unethical conditions
- Develops "team" environment with the sales floor, providing timely movement of merchandise setting floor to presentation standards
- Protects Company assets by following company policies and direction for customer pick-up procedures
- Performs daily housekeeping, including cleaning and straightening, etc.
- Miscellaneous duties as required, including as extra sales help as needed once cross trained
- Moves merchandise between dock, sales floor, customer pick-up or delivery and removal of 'sold' merchandise from sales floor in a timely manner
- Maintains safe/clean receiving area
- Assists customers by delivering items to their car, assisting them in loading and securing of merchandise
Requirements:
Must be able to lift and move at least fifty (50) pounds in weight to maintain flow and replenishment of merchandise.American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. The Company maintains an internal complaint procedure to address any concerns regarding the hiring process. Any complaints can be directed by email toTitleVIIcoordinator@americanfreight.usor by toll-free phone call at 1- 855-733-4357.
Freqently Asked Questions
Candidates must be ready to handle manual tasks like lifting and moving items weighing up to 50 pounds to maintain efficient merchandise flow. This role demands stamina and safe handling practices to manage inventory between docks, sales floors, and delivery areas.
Starting as a warehouse associate provides foundational knowledge of inventory management, shipping, and receiving. Gaining experience here can lead to roles in warehouse operations supervision or logistics coordination, especially with companies focusing on seamless supply chain workflows.
Proficiency with inventory control systems, attention to detail during audits, and the ability to coordinate merchandise staging effectively are highly valued. Strong communication for teamwork and customer interaction also enhances your profile among warehouse associate candidates.
American Freight emphasizes not only inventory management but also direct customer service, including assisting with merchandise delivery and pickup. Their focus on teamwork with sales floor staff and compliance with diversity and safety policies sets these roles apart.
Yes, American Freight integrates warehouse duties with customer-facing responsibilities, requiring associates to provide friendly service during pickups and actively maintain clean, safe receiving areas. This dual focus differs from purely back-end warehouse roles.
Warehouse associate salaries in Collegedale typically range between $12 and $17 per hour, influenced by experience and shift timings. Full-time positions often include benefits, making the overall compensation competitive within the local retail warehouse sector.
Demand for warehouse associates remains steady due to growing retail and logistics activities in Collegedale. While several companies hire regularly, positions requiring multitasking between inventory and customer service, like at American Freight, can attract more applicants.
Balancing timely merchandise staging with precise inventory logging and handling customer pickups can be challenging. It requires vigilance to avoid errors during shipping and receiving, alongside maintaining a clean and organized workspace to support smooth operations.
While no specific certification is mandatory, OSHA safety training and forklift operation credentials can enhance employability. Local community colleges and workforce centers in Tennessee offer relevant courses that align well with retail warehouse associate job demands.
Overnight shifts often focus more on receiving and inventory processing to prepare for daytime sales. These roles may provide shift differentials in pay and require associates to independently manage stock areas, demanding strong organizational skills and reliability.