Balfour Beatty Investments - North America
Residential Maintenance Technician - Level III
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner
You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
About the Maintenance Technician Job Family
Balfour Beatty Communities' (BBC) Maintenance Technician Job Family was established to provide a structure around the maintenance function at BBC. This new framework will create levels around roles and responsibilities, while also attracting, retaining, and growing our maintenance employees! Come grow with us!
Each level has their own requirements as defined in the job description and have a training plan set in place to help you achieve the next level. The Maintenance Job Family has the following levels:
- Maintenance Trainee
- Maintenance Technician I
- Maintenance Technician II
- Maintenance Technician III
What you'll be doing
- Oversees one or more assets and supervise general maintenance engineers and technicians. Usually also has specific property maintenance responsibilities, including, but not limited to general maintenance and orderliness of property HVAC, mechanical, electrical, utilities and lighting systems. Including inspections and repairs. Experience level to direct mechanics, technicians, and outside contractors on assigned projects. Controls inventory of parts and equipment. Coordinate all Maintenance related / contractor activities.
- Ensuring the successful execution of all company safety and environmental policies and procedures.
- Delivering the highest level of resident satisfaction through responsive, consistent, positive and professional interactions.
- Working a rotating on call schedule to have 24/7 maintenance coverage
Who we're looking for
Qualified candidates will have:
- High school diploma or GED graduate level
- Minimum of 7 years of maintenance experience with no certificationsor4 years’ experience with EPA 608 Universal required.
- Approved designations or degree/license/certification(s) in at least one of the following
- HVAC, Plumbing, Electrical, Appliance Repair Certification or Carpentry.
- Demonstrated strong customer service skills
- Advanced knowledge in at least one of the following disciplines: electrical, plumbing, HVAC, carpentry.
- Ability to diagnose problems and implement repairs
- Ability to perform Quality Control on work and repairs completed
- Demonstrated ability to train on skill trades
- Demonstrated strong written and verbal communication skills.
- Strong time management skills.
- Ability to provide guidance and training to less senior technicians. Strong customer service skills.
- Required training for Maintenance Tech III completed within 15 months of hire/promotion date.
- Valid, state-issued driver’s license with a safe driving record is required.
Typical Physical Demands:
Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb ladders, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 50-75 lbs.
Typical Work Conditions:Work is performed in and outside a maintenance/machinery environment and in and outside residential properties. Employee frequently interacts directly with residents, maintenance, and communities’ staff during the workday.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
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Freqently Asked Questions
In Myersville, MD, certifications like EPA 608 for HVAC, electrical licenses, and plumbing credentials significantly enhance a Residential Maintenance Technician's employability. Local employers value these due to regulatory compliance and the technical demands of maintaining residential communities in this region.
Balfour Beatty Campus Solutions emphasizes a culture of caring and community-focused service, which means Residential Maintenance Technicians experience a supportive workplace with a strong resident interaction component, unlike more transactional maintenance roles found elsewhere in Myersville, MD.
Employers prioritize expertise in HVAC, plumbing, electrical repairs, and appliance maintenance. Additionally, strong troubleshooting abilities and customer service skills are critical for residential roles, ensuring swift and resident-friendly solutions in Myersville's housing communities.
Daily tasks include inspecting HVAC systems, diagnosing electrical or plumbing issues, coordinating repairs, managing inventory, and responding promptly to resident service requests. This role demands a blend of technical proficiency and effective communication within residential settings.
Yes, Balfour Beatty offers a clear career progression through defined maintenance technician levels. Technicians receive training to develop skills enabling promotion from entry-level roles to senior technician positions, fostering long-term career growth within the company.
Indeed, technicians may qualify for a $500 net sign-on bonus paid with the first paycheck, alongside discretionary bonuses, comprehensive benefits, and opportunities for paid volunteer days, reflecting the company's commitment to employee well-being.
This role blends hands-on technical work with leadership responsibilities, such as supervising teams and managing contractor activities, within a community-focused environment. The emphasis on empathy and resident satisfaction sets it apart from typical maintenance technician jobs nationwide.
The average salary for a Residential Maintenance Technician in the Myersville area typically ranges between $45,000 and $58,000 annually, depending on experience and certifications. This aligns with regional market trends for skilled maintenance professionals in residential communities.
Myersville's smaller community size means shorter commutes and less traffic congestion, making daily travel manageable. However, the local job market is competitive with steady demand for skilled technicians, encouraging candidates to maintain updated certifications to stand out.
Customer service is vital; technicians interact directly with residents, requiring professionalism and responsiveness. Balfour Beatty values technicians who not only fix issues but also build positive relationships, enhancing resident satisfaction and community reputation.
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