A National leader in the custom home building industry, is looking for a General Operations Manager in
The ideal candidate must possess a strong background in custom home construction, dedicated work ethic, problem-solving skills, and knowledge of residential home sales / operations and staff management.
Someone from the Lynchburg VA general area & knows the local vendors/subs/etc to acclimate more quickly to the operations.
This company is looking for the right person with “positive high energy” and strong leadership abilities that will constantly be driving the Production & Sales processes as well as growing the team.
Here is the basic breakdown of their approach to managing all aspects of the branch operations, sales & production for our office clientele & staff.
Job Description
A National leader in the custom home building industry, is looking for a General Operations Manager inLynchburg VA
Overview of Priorities:
- Review new leads with Sales Team
- Review advertising and approve budget
- Updates with Division President weekly
- Review sales pipeline, contracts, Starts, Warranty, Settlements, etc
- Review projections and challenges with managers & Corporate leadership.
- Job inspection
- Final Review meetings
- Plan reviews
- EPO reviews
- Recruit/hire/train/mentor/supervise employees, subs and vendors
- Network
- Negotiate & Hire subs and suppliers
- Review overhead costs and general P&L
- Address customer concerns & Communicate Resolutions
Personal/Family Compensation & Benefits:
- 401K
- Competitive salary (Averaging $120-140k/year DOE)
- Bonus structure based on Branch profit/sales (Average $20-30k/year)
- Health insurance benefits
- Vehicle allowance @ $1000/month
- Cell phone allowance @ $75/month
- PTO/Vacation and holidays
Freqently Asked Questions
Effective leadership for a General -New Home Construction in Richmond requires high energy, strong decision-making, and the ability to motivate diverse teams including subs and vendors. This role demands not only managing production and sales processes but also fostering a culture of accountability and problem-solving in the custom home building sector.
Unlike typical construction managers, this position integrates direct oversight of sales pipelines, contract negotiations, and customer relations alongside production. Balancing administrative duties with on-site inspections and team mentoring creates a dynamic, multifaceted routine tailored to custom home projects in the Richmond area.
While formal certifications like PMP or Construction Management degrees enhance credibility, local experience with regional vendors and knowledge of residential sales cycles significantly boost effectiveness. Practical expertise in negotiating subcontractor agreements and understanding local market dynamics is equally valued in Richmond’s housing industry.
Richmond's construction sector is growing, increasing demand for seasoned managers skilled in custom home building. Candidates with local vendor networks and proven leadership stand out amidst moderate competition, where companies prioritize operational excellence and community knowledge to accelerate branch growth.
Lordan Associates emphasizes integrating sales and production management while maintaining strong vendor relationships. Managers must navigate budget approvals, weekly leadership updates, and strategic planning, creating a fast-paced environment that requires adaptability and proactive communication tailored to this company’s nationwide reputation.
The company offers competitive compensation packages, including bonuses tied to branch profitability, plus benefits like vehicle and cell phone allowances. This support empowers managers to focus on local vendor engagement and team development, aligning corporate goals with community-specific operational demands.
Salaries typically range from $120,000 to $140,000 annually, dependent on experience, with additional bonuses averaging $20,000 to $30,000 based on branch sales success. Supplementary benefits such as health insurance, 401k, and allowances further enhance the total compensation package.
Strong ties with Richmond-area subcontractors and suppliers streamline project timelines and cost management. A manager familiar with local market nuances can negotiate better contracts, reduce overhead, and swiftly resolve issues, directly contributing to smoother operations and enhanced customer satisfaction.
This role uniquely blends sales leadership with production oversight in custom home building, paving pathways toward executive positions focused on strategic growth. Mastery here often leads to regional director roles, leveraging cross-functional skills uncommon in more narrowly focused construction management careers.
Many underestimate the extent of sales involvement and vendor negotiation this position entails. It’s not solely about site supervision; success hinges on blending operational oversight with proactive client communication and team mentorship to drive both production and profitability.
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