Case Manager
Posting Details
Job Details
Description
The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
A. BASIC PURPOSE
The purpose of this position is to case manage shelter residents requiring assistance of The Salvation Army by performing the following duties
B. ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Interviews clients with problems such as personal and family adjustments, finances, employment, food, clothing, housing, and physical and mental impairments to determine nature and degree of problem.
2. Secures information such as medical, psychological, and social factors contributing to client's situation, and evaluates these and client's capacities.
3. Advises client individually, or in other small groups regarding plans for meeting needs, and aids client to mobilize inner capacities and environmental resources to improve social functioning.
4. Helps client to modify attitudes and patterns of behavior by increasing understanding of self, personal problems, and client's part in creating them.
5. Refers clients to community resources and other organizations.
6. Compiles records and prepares reports.
7. Reviews service plan and performs follow-up to determine quantity and quality of service provided client and status of client's case.
8. Accesses and records client and community resource information.
9. Enter intake, case management notes and other services provided into Briges & Others software.
10. Create and maintain client files up to date ready for monitoring and audits.
C. KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS
1. AA Degree: two to four years related experience and/or training; or equivalent combination of education and experience.
2. Must be familiar with the social service aspects of The Salvation Army.
3. Must have reliable transportation
4. Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle
5. Must be 21 years or older.
6. Complete The Salvation Army vehicle course training
D. PHYSICAL REQUIREMENTS:
1. Ability to operate telephone
2. Ability to lift up to 25 lbs.
3. Ability to operate a computer
4. Ability to process written, visual, and/or verbal information
5. Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.
Travel Required
Qualifications
Skills
Behaviors
Motivations
Education
Preferred
Associates or better in Social Work or related field.
Experience
Preferred
2 years:
Social Services/Case WokerLicenses & Certifications
Required
Driver's License
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
In Sacramento, Case professionals with an AA in social work or related fields and 2+ years in social services or case work typically attract attention. Familiarity with local community resources and a valid California driver’s license are also key for effective case management here.
Starting as a Case specialist, professionals often advance to supervisory roles or specialized case management positions in nonprofits. Sacramento’s growing social services sector values hands-on experience and certifications, opening doors to leadership and program development in this field.
Case workers in Sacramento frequently navigate diverse client needs, from housing instability to mental health concerns. Balancing documentation, client advocacy, and connecting individuals to limited local resources demands adaptability and strong interpersonal skills.
The Salvation Army San Francisco focuses on holistic case management, blending spiritual mission with practical support. Their Case Managers integrate client interviews, resource coordination, and follow-ups to address Sacramento’s unique social challenges compassionately.
Besides the basic social work credentials, The Salvation Army mandates completion of their vehicle training course and a valid California driver’s license for Case Managers. This ensures safe client transport and operational compliance within their service framework.
Case Managers in Sacramento typically earn between $45,000 and $60,000 annually, influenced by experience and education. Nonprofit roles like those at The Salvation Army may offer competitive benefits alongside this range, reflecting the region’s cost of living.
Sacramento experiences steady demand for Case experts due to expanding social programs and community needs. Compared to larger metros, competition is moderate, offering opportunities for skilled individuals to make significant local impact.
Given Sacramento’s spread-out neighborhoods, reliable personal transportation is critical for Case Managers. Traffic patterns vary, but many professionals prefer flexible schedules to navigate peak commute times efficiently.
At The Salvation Army, Case Managers blend spiritual mission with social service, requiring sensitivity to clients' faith backgrounds while addressing practical needs. This dual focus shapes their approach to casework, including resource mobilization and behavioral support.
The organization utilizes software like Briges to document client interactions and service plans meticulously. This tech integration enhances tracking, reporting, and ensures compliance with monitoring and audit standards.
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