Location:Bethesda, MD
Employment Type:Part-Time
Salary:Competitive
Job Description
At Max Brenner Chocolate, we are cultivating a dynamic work environment that focuses around creating unparalleled experiences by introducing Guests to our new chocolate culture. We're passionate about delivering the highest quality service and we're interested in individuals equally committed to delivering outstanding quality. Our Service Staff are focused on delivering excellence in everything that they do and they take immense pride in being part of a winning team.
Position Description:
- Prepares all drink orders to company standards
- Educates and informs customers about the differences among chocolate, preparation and selections
- Cleans and stocks customer area
- Follows company operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- Must love Chocolate!!!
Requirements
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Requires the ability to stand, bend, and lift (up to 25 lbs.) in order to perform normal job functions
- Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers in English
- Valid driver’s license and/or reliable transportation is a MUST
- Must be able to work a flexible schedule, including nights, weekends, and holidays
- Requires the ability to learn and maintain knowledge of companys products and procedures
- Must love Chocolate!!!
**Max Brenner is an Equal Opportunity Employer**
Freqently Asked Questions
Mastering the Max Brenner Barista / Chocolista role involves learning precise drink preparation techniques, understanding chocolate varieties, and honing customer interaction skills. Passion for chocolate and knowledge about its nuances are essential to deliver an unforgettable guest experience in Bethesda’s competitive café scene.
Starting as a Barista / Chocolista at Max Brenner opens paths to supervisory roles or specialty chocolatier positions. Gaining experience with chocolate education and customer service in Bethesda can lead to growth within the hospitality or artisan food sectors, especially given the brand’s innovative chocolate culture.
Unlike typical baristas, this role blends expert chocolate knowledge with beverage crafting, educating customers on chocolate profiles while maintaining high service standards. This fusion creates a unique daily routine balancing drink preparation, customer engagement, and maintaining a lively yet orderly Bethesda store environment.
Bethesda’s bustling retail district means baristas at Max Brenner must handle high customer volumes gracefully, especially during weekends or holidays. The role demands steady composure, quick chocolate product knowledge recall, and multitasking to maintain quality under pressure in this competitive local market.
Baristas at Max Brenner in Bethesda can expect a competitive salary reflecting local standards, generally ranging from $14 to $18 per hour for part-time roles. The pay aligns with the specialized skills required, including chocolate expertise and customer service excellence.
Max Brenner’s strong chocolate emphasis enriches the Barista / Chocolista role with specialized product knowledge and interactive guest education, differentiating it from standard coffee-serving jobs. This unique culture fosters a passionate work environment focused on elevating chocolate appreciation in Bethesda’s café market.
Max Brenner invests in training that blends chocolate craftsmanship with hospitality skills, encouraging baristas to become ambassadors of chocolate culture. The company fosters teamwork and ongoing learning, providing a platform for Bethesda employees to enhance their expertise and customer interaction abilities.
Bethesda’s well-connected transit options and proximity to major roads make commuting feasible from nearby Maryland suburbs. Candidates should consider peak traffic hours, but the area’s transit accessibility supports flexible scheduling for part-time Baristas / Chocolistas.
Bethesda’s vibrant café scene creates moderate competition for specialized barista roles like the Max Brenner Chocolista. Candidates with chocolate knowledge and flexible availability have an advantage, as local demand favors staff who can elevate the guest experience beyond standard coffee service.
While no formal certifications are mandatory, having food safety or customer service credentials can boost employability. A valid driver’s license or reliable transport is important for punctuality, especially in Bethesda’s dynamic retail environment where flexible scheduling is common.
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