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Retail Sales Associate
American Freight
Location : Oakland City, IN, 47660
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Retail sales associates in Oakland City often engage more closely with a tight-knit community, tailoring customer interactions to local preferences. Unlike bigger cities, associates here might face less foot traffic but benefit from deeper customer relationships, which can influence sales approaches and product knowledge requirements.
American Freight has been steadily increasing retail sales associate hires in Indiana due to expanding store footprints and seasonal demand. Local job seekers can expect competitive recruitment phases, especially during holiday seasons, with a focus on candidates who demonstrate flexibility for diverse shifts.
Success in this role demands strong interpersonal communication, product knowledge, and adaptability to technology-driven sales tools. Mastery in point-of-sale systems and the ability to interpret customer needs precisely are vital, ensuring an enhanced shopping experience and meeting sales targets.
Daily tasks include assisting customers with product inquiries, stocking and organizing merchandise, processing transactions, and collaborating with team members to maintain a clean sales floor. Technological engagement for inventory lookups and online order facilitation also plays a key role.
The average salary for a full-time retail sales associate in Oakland City typically ranges between $11 and $15 per hour, depending on experience and shift flexibility. American Freight offers competitive wages aligned with regional standards, often supplemented by performance incentives.
American Freight invests in continuous training and skill development, encouraging associates to advance through mentorship and internal promotion. The company fosters a supportive environment where employees can enhance product expertise and leadership capabilities, paving pathways toward supervisory roles.
Associates may encounter unique challenges such as managing inventory for a diverse product range with fluctuating local demand. Additionally, adapting sales strategies to a smaller market requires flexibility and an emphasis on personalized customer service distinct from urban store settings.
While formal certifications aren't mandatory, credentials in customer service, retail management, or sales techniques can elevate a candidate’s profile. Familiarity with POS systems and basic merchandising principles is highly valued by employers in Indiana’s competitive retail landscape.
Retail roles in Oakland City, including at American Freight, often demand flexible availability encompassing evenings and weekends to meet customer flow patterns. This scheduling flexibility is slightly more emphasized here due to local shopping habits and store operating hours.
Oakland City’s retail sales positions experience moderate competition, with fewer applicants than larger Indiana cities like Indianapolis. However, regional economic factors and seasonal employment surges can intensify competition periodically, influencing hiring dynamics.
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