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Retail Sales Associate
American Freight
Location : Fort Wayne, IN, 46802
Job Type : Full Time
Date Posted : 1 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Fort Wayne's retail sector is growing steadily, leading to a consistent need for Retail Sales Associates. With American Freight expanding locally, job seekers in this area often find numerous openings, making it a promising location for those aiming to build a career in retail sales.
Fort Wayne's relatively affordable living costs allow Retail Sales Associates to maintain a reasonable standard of living on typical salaries. While wages may be modest compared to larger cities, the balance between income and expenses makes retail positions here financially viable for many.
Successful Retail Sales professionals often demonstrate strong communication, product knowledge, and customer service abilities. Familiarity with POS systems and the capacity to adapt to technology-driven sales environments also significantly boost performance and career progression.
Many retail sales roles offer opportunities to advance into supervisory or management positions with experience and proven sales performance. Building expertise in customer engagement and inventory management often serves as a stepping stone toward leadership roles.
In addition to assisting customers, retail sales associates engage in merchandising tasks, stock replenishment, and maintaining an organized sales floor. These responsibilities ensure a seamless shopping experience and support store profitability.
American Freight invests in comprehensive training schedules, including ongoing learning opportunities, ensuring associates stay current on product knowledge and sales techniques. This commitment helps employees deliver informed customer support and grow professionally.
American Freight emphasizes flexible scheduling and a supportive work culture, suitable for diverse availability including weekends and evenings. Their focus on leveraging technology for customer solutions also distinguishes this role within the Fort Wayne retail market.
Retail Sales Associates in Fort Wayne typically earn between $10 and $15 per hour, depending on experience and shift timing. American Freight aligns with these market standards, offering competitive wages complemented by flexible scheduling options.
While previous retail experience is advantageous, American Freight values candidates with strong interpersonal skills and a willingness to learn. Training programs are designed to equip new hires with necessary sales and product knowledge.
A frequent misunderstanding is that retail sales roles lack growth potential or skill development. In reality, these positions build valuable customer service expertise, sales strategy, and tech proficiency, forming a solid foundation for diverse career paths.
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