Balfour Beatty Investments - North America
Residential Maintenance Technician - Level II
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner
You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
About the Maintenance Technician Job Family
Balfour Beatty Communities' (BBC) Maintenance Technician Job Family was established to provide a structure around the maintenance function at BBC. This new framework will create levels around roles and responsibilities, while also attracting, retaining, and growing our maintenance employees! Come grow with us!
Each level has their own requirements as defined in the job description and have a training plan set in place to help you achieve the next level. The Maintenance Job Family has the following levels:
- Maintenance Trainee
- Maintenance Technician I
- Maintenance Technician II
- Maintenance Technician III
What you'll be doing
- General maintenance and orderliness of property HVAC, mechanical, electrical, utilities and lighting systems. Including inspections and repairs. Experience level to direct mechanics, technicians, and outside contractors on assigned projects. Controls inventory of parts and equipment. Make Repairs.
- Ensuring the successful execution of all company safety and environmental policies and procedures.
- Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
- Working a rotating on call schedule to have 24/7 maintenance coverage
Who we're looking for
Qualified candidates will have:
- High school diploma or GED graduate level
- 4-6 years of maintenance experience
- Demonstrated strong customer service skills
- Advanced knowledge in at least one of the following disciplines: electrical, plumbing, HVAC, carpentry.
- Solid trouble shooting skills
- Ability to diagnose problems and recommend repairs.
- Ability to work with limited supervision.
- Has good time management skills.
- Demonstrated strong customer service skills
- Able to effectively communicate with customers.
- Certifications relevant to the region in which the technician works, for example: EPA 608, Boiler Certification, plumbing, electrical, appliance repair are obtained within 9 months of employment or promotion
- Required training for Maintenance Tech I completed within 9 months of hire/promotion date. Required training for Maintenance Tech II completed within 12 months of hire/promotion date.
- Valid, state-issued driver’s license with a safe driving record is required.
Typical Physical Demands:
Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb ladders, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 50-75 lbs.
Typical Work Conditions:Work is performed in and outside a maintenance/machinery environment and in and outside residential properties. Employee frequently interacts directly with residents, maintenance, and communities’ staff during the workday.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
Pay Rate: $25.00 hr.
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Freqently Asked Questions
In Kittery, ME, a Residential Maintenance Technician faces a dynamic workday involving HVAC, electrical, and plumbing repairs. The role requires physical stamina, frequent problem-solving under time constraints, and adapting to both indoor and outdoor residential settings, reflecting the region's climate and community needs.
Technicians in Kittery benefit from regional certifications like EPA 608 for HVAC and state-specific plumbing or electrical licenses. These credentials enhance credibility and are often required within the first year of employment, aligning with local regulatory standards and increasing competitiveness in Maine’s job market.
Employers seek advanced troubleshooting abilities, strong customer service orientation, and proficiency in electrical, plumbing, HVAC, or carpentry systems. Time management and effective communication with residents also rank highly, ensuring prompt and quality maintenance service delivery.
Yes, career progression often follows structured levels, from trainee to technician III, each with defined skill upgrades and training milestones. Advancing hinges on mastering technical disciplines and certifications, reflecting growing expertise and responsibility in property maintenance.
Balfour Beatty offers a competitive hourly wage around $25.00 for this role, often complemented by bonuses and comprehensive benefits. This aligns well with regional pay scales for mid-level maintenance technicians, reflecting the position's technical demands and experience requirements.
The company emphasizes a culture of caring, where technicians not only maintain physical assets but also foster positive resident relationships. This dual focus ensures technicians contribute to vibrant, well-serviced communities, enhancing overall resident satisfaction and engagement.
Balfour Beatty implements structured training plans aligned with technician levels, encouraging ongoing certification and skill refinement. This commitment cultivates technical growth, enabling employees to ascend professional tiers while maintaining high maintenance standards.
Technicians often encounter complex system malfunctions requiring rapid diagnostics and multifaceted repairs. Residential settings demand sensitivity to occupant comfort and safety, mandating precise, efficient solutions while managing inventory and coordinating with contractors.
Kittery's growing residential communities create steady demand for skilled technicians, though competition intensifies with candidates holding diverse certifications. Local economic factors and seasonal maintenance needs also impact hiring surges, making adaptability a key advantage.
While Kittery’s compact geography eases commute times, technicians may face variable travel depending on property locations. Efficient routing and readiness for on-call schedules are crucial to maintain timely response rates and uphold service quality.
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