Job Details
Automotive Technician A
Technician Position
A Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.
Duties & Responsibilities
- Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
- Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
- Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
- Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
- Assist fellow technicians/mechanics in performing technical activities.
- Keep store management aware of mechanical repair problems as they occur.
- Maintain an organized and neat shop.
- Adhere to all company policies, procedures, safety and environmental rules.
Knowledge, Skills, and Abilities
This position is a leader in the shop. We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:
- A High School Diploma or GED
- 3+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.
- 4 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension & A5 Brakes, plus 2 from the following: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance)
- Section 609 certification required
- State Inspection license if applicable
- High level of motivation, energy and a customer-focused attitude.
- Must have a valid driver's license.
- Successful completion of pre-employment background check
- Availability to work days, nights, holidays, and weekends as needed
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
- Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
- Frequent standing and walking for long periods of time.
- Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
- Communicate effectively in person, by telephone, or by using telecommunications equipment.
- Enters and locates information on computer.
- Presents information to small and large groups.
- Visually verifies information, often in small print.
- Safely operates a motor vehicle.
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Freqently Asked Questions
An Automotive Technician A specializes in complex diagnostics for drivability and electrical systems, often leading teams and educating customers. Their advanced ASE certifications and leadership skills distinguish them from entry-level roles, providing higher-level technical solutions and fostering workshop collaboration.
Unlike general auto technicians, an Automotive Technician A handles intricate brake, suspension, and computer system repairs while mentoring peers. They balance hands-on mechanical work with customer communication and team leadership, setting them apart in technical expertise and responsibility.
Ideal candidates hold at least 3 years of mechanical diagnosis experience, 4 or more ASE certifications (including steering, brakes, and electrical), plus Section 609 and possibly state inspection licenses. Strong problem-solving, leadership, and customer communication skills are essential.
Better Northshore Jobs fosters skill enhancement through ongoing technical training and encourages leadership development within their teams. Technicians gain exposure to cutting-edge automotive technologies, which helps advance their careers and increase job satisfaction.
The company emphasizes a neat, organized shop alongside rigorous safety standards, which supports efficient diagnostics and repairs. Technicians benefit from a collaborative culture that values communication and continuous learning, essential for handling diverse automotive challenges.
In New Orleans, having a Section 609 certification is crucial due to environmental regulations, and a state inspection license is highly valued. Local employers also favor ASE certifications that cover electrical and engine performance, reflecting the region’s focus on emission standards and vehicle safety.
New Orleans exhibits steady demand for mid-level auto technicians due to a growing vehicle market and aging fleet. Competition remains moderate, with employers seeking candidates who combine technical certifications with strong customer service skills, ensuring balanced hiring opportunities.
Automotive Technician A professionals in New Orleans typically earn between $42,000 and $55,000 annually, slightly above the Louisiana average. This reflects the city's higher living costs and demand for skilled technicians capable of handling advanced vehicle systems.
Technicians here must navigate complex vehicle diagnostics while mentoring peers and managing customer expectations in a diverse urban setting. Balancing technical precision with leadership and communication in a fast-paced environment defines this role's unique challenges.
Technicians actively explain technical issues and repair needs in layman's terms to customers, enhancing transparency and satisfaction. This approach aligns with the company's customer-first philosophy, making communication skills as critical as mechanical expertise in this position.
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