Jobloria
Operations Director
Balfour Beatty Campus Solutions
Location : Colorado Springs, CO, 80903
Job Type : Full Time / Part Time
Salary : $118,000 yr
Date Posted : 1 December 2025
Balfour Beatty Investments - North America
Operations Director - Property Management
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Operations Director is the installation leader and provides strategic oversight of the property’s operations for both community and facility management to achieve the highest levels of exceptional living for residents. The Operations Directors achieves results that promote business success through leading their teams in our company’s We Care culture.
What you'll be doing
- Accountable for achieving budgeted occupancy and setting/implementing marketing strategy.
- Ensure property’s adherence to all company policies.
- Set business priorities, supervises leasing and prospect management, and oversees maintenance performance. Responsible for providing assurance on completeness and accuracy of the underlying transaction data in Yardi.
- Collaborates with Facility management on outstanding maintenance issues, identifying reoccurring maintenance problems, and developing proactive solutions.
- Ensures all operational metrics and maintenance metrics are achieved in accordance with business agreements.
- Foster and embody a WeCare Culture.
- Interview, hire, onboard and retain talented candidates that will allow the property to achieve their goals.
- Lead and development team members to achieve personal and professional growth within our WeCare culture through mentorship and direction.
- Manages team and business priorities through feedback to improve team performance, building relationships and problem solving.
- Create, maintain, and collaborate relentlessly with all stakeholders including Installation Commands, Housing Partner, Residents, key internal stakeholders, to achieve company and installation goals.
- Take initiative to obtain and action all feedback from key stakeholders above
- Responsible for developing the annual budget and achieving the monthly financial targets.
- Accountable for financial management of the property, including, but not limited to annual budgets, monthly/quarterly financial reports, and monitoring expenditures.
- Processing various financial tasks to include payables and receivables.
- Supports Project Development team as requested for Service partner data calls, meetings, schedules, and visits
Typical Physical Demands: Regularly use hands to manipulate tools, controls, phones, and computer keyboard. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move office supplies up to 50 lbs.
Typical Work Conditions: Work is performed in an office. Employee frequently interacts directly with community management, facilities management, residents, and other staff members during the workday.
Who we're looking for
- High School Diploma or GED.
- Associate’s or Bachelor’s degree is preferred
- 5 years of property management, hospitality management, military or related industry
- 3 years of people management
- Solid leadership skills to include promoting core values, collaborating, developing others, solid decision making, and accountability
- Strong financial acumen
- Prove ability to create and maintain budgets and forecasting
- Results Driven and detail oriented
- Ability to communicate effectively and speaks and writes with ease, clarity, and impact
- Ability to manage competing priorities
- Ability to create and foster partnership
- Ability to listen attentively and be empathetic
- Possession of a valid state issued Driver’s License and safe driving record are required.
- Candidates should also possess or be willing to obtain either the Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) professional designation.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
Pay Rate: $118,000 yr.
#LI-BBcommunities
Freqently Asked Questions
In Colorado Springs, an Operations Director shapes property management by aligning team leadership with local market dynamics, ensuring occupancy targets, and fostering community relations. Their strategic oversight maximizes operational efficiency while adapting to regional preferences and regulations, crucial for thriving residential communities.
Exceptional Operations Directors exhibit strong financial acumen, decisive problem-solving, and empathetic team mentorship. Unlike general managers, they balance strategic budget management with hands-on facility coordination, driving both resident satisfaction and business goals through a culture of accountability and collaboration.
Professionals often progress toward executive roles such as Regional Director or Vice President of Operations, leveraging their experience in team leadership, financial oversight, and strategic planning. This role builds a foundation for broader responsibilities across multi-site portfolios or corporate operational strategy.
Balfour Beatty emphasizes a 'we care' culture, encouraging Operations Directors to foster meaningful connections with residents and staff. This culture shapes decision-making, promotes empathy in leadership, and drives commitment to excellence, differentiating the workplace environment from more transactional property management firms.
Given Colorado Springs' military presence, the Operations Director collaborates closely with installation commands to meet specialized housing needs, ensuring compliance with military standards while delivering exceptional living experiences. This partnership enhances operational effectiveness and community trust.
Operations Directors in Colorado Springs typically earn between $110,000 and $125,000 annually. Balfour Beatty offers a competitive salary of $118,000 per year, complemented by bonuses and comprehensive benefits, positioning it favorably within the local market for experienced property management leaders.
Employers in Colorado Springs often value designations like Accredited Residential Manager (ARM) or Certified Apartment Manager (CAM), which demonstrate expertise in residential operations and compliance. Holding these credentials can enhance credibility and effectiveness in overseeing diverse property portfolios.
The role involves a blend of office-based tasks and physical activity, including frequent standing, reaching, and lifting items up to 50 lbs. This balance ensures that directors remain engaged with hands-on facility oversight while managing administrative responsibilities.
Unique to Balfour Beatty, the Operations Director leads both community and facility management with a strategic focus on resident experience, budget adherence, and cross-stakeholder collaboration. They also champion a culture of care, blending operational rigor with empathy and innovation.
Yes, the role encompasses comprehensive financial management, including monitoring expenditures, processing payables and receivables, and generating monthly and quarterly financial reports. This ensures fiscal responsibility aligns tightly with operational goals.
Find The Related Jobs
Smith Arnold Partners
Director of Operations
Denver, CO
Popular Searches for Operations Director