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Assistant Store Manager
American Freight
Location : Middletown, OH, 45044
Job Type : Full Time
Salary : $45,000 to $62,000 per year
Date Posted : 2 December 2025
Assistant Store Manager
Posting Details
Job Details
Description
The Assistant Store Manager supports the Store Manager in the achievement of driving sales, credit, miscellaneous revenue, expense management, and planned cost recovery goals. The Assistant Store Manager ensures that corporate programs and policies are executed in a way that maximizes store cost recovery, through superior customer service with both Associate and asset productivity. The Assistant Store Manager ensures that the store's presentation standards are maintained at the highest possible level. The Assistant Store Manager is also a role model within the unit for abiding by and holding others accountable to the overall business practices.
- Leads by example with the highest level of integrity
- Leads the store to ensure achievement of business goals in revenue, expense reduction, cost recovery, customer satisfaction, inventory shrinkage and Associate morale
- Manages Human Resources (HR) transactional processes in staffing and training; assists in action plans to improve overall individual and store performance
- Selects, coaches, and develops strong and effective management and Supervisor/Lead Associates; develops a diverse, high performance team; sets and manages high standards, which includes taking decisive action with underperformers; and focuses on positioning high performers for growth opportunities within the store
- Supervise a team of associates who provide consultative selling and service for customers, including training, coaching and performance evaluations, utilizing the American Freight Professional Selling Process and Observation Tools.
- Managers all Performance Plans for Improvement (PPI)
- Acts as the Sales Manager on Duty (MOD) when needed
- Manages the customer experience within the store
- Maximizes Furniture Protection Plans (FPP), Financing (AFF), and other Miscellaneous Income opportunities within the store
- Monitors, coaches and reacts to all missed profit/revenue opportunities for the store
- Takes ownership for full implementation of corporate programs and initiatives on merchandising, cost management, productivity, and Associate morale
- Ensures consistency of merchandising execution and operational processes within the store
- Understands and communicates to Territory leaders and Store Operations staff, ideas or activities that would lead to cost recovery improvements
- Ensures that the store operates in full compliance with applicable laws, regulations and Company Code of Conduct and ethics policies
- Provides a safe working environment for both Associates and Customers
- Performs other duties as assigned
As required by multiple state pay transparency laws, American Freight provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, achieving sales goals, skill set, level of experience, and cultural fit. The range of starting pay for this role is $45,000 to $62,000 per year.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Successful Assistant Store Managers in retail demonstrate strong integrity, decisive problem-solving skills, and the ability to motivate teams. These traits help drive sales, enhance customer service, and maintain store standards, especially in fast-paced settings like American Freight stores.
Progression often involves gaining expertise in operations, mastering team leadership, and excelling in sales management. Many advance to Store Manager roles by consistently meeting revenue targets and developing strong coaching skills, which are essential for retail leadership positions.
Unlike general retail associates, Assistant Store Managers oversee team performance, implement corporate policies, manage expense controls, and handle customer experience issues directly. They also act as the manager on duty, ensuring operations run smoothly during peak hours.
While not always mandatory, certifications in retail management, customer service excellence, or sales strategies can enhance your candidacy locally. In Middletown’s retail sector, employers appreciate proven experience combined with formal training that supports operational leadership.
Middletown’s retail market shows steady demand for experienced assistant managers due to ongoing store expansions. Competition is moderate; candidates with a track record in sales growth and team leadership often have an edge in securing these positions.
Salary ranges from $45,000 to $62,000 annually, aligning well with regional retail management standards. Compensation may vary based on performance, experience, and ability to contribute to sales and cost recovery goals within the store.
American Freight emphasizes cost recovery through merchandising consistency and associate productivity, alongside strong leadership accountability. The role often involves hands-on coaching and direct involvement in financing and protection plan sales unique to their business model.
Balancing aggressive sales targets with maintaining high presentation standards and compliance can be demanding. Additionally, managing a diverse team while driving miscellaneous income streams like furniture protection plans requires multifaceted leadership skills.
Key skills include effective team coaching, financial acumen to handle expense management, and strong customer engagement abilities. Mastery of sales processes and operational compliance also plays a critical role in driving store performance.
This is a full-time role, often requiring flexibility to cover peak retail hours including evenings and weekends. Being available as the sales manager on duty during busy periods is essential to support store goals and team members.
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