Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Whitwell, TN has a modest but steady demand for retail sales professionals, with local stores like American Freight actively hiring. Candidates with flexible availability and strong customer service skills tend to stand out in this market, making the competition manageable but requiring readiness to adapt to various shift schedules.
Retail sales salaries in Whitwell often reflect the town’s cost of living, which is generally lower than urban centers. This means pay may be slightly below national averages, but competitive within the region. Employers like American Freight balance compensation with benefits like flexible hours to attract reliable associates.
Mastering interpersonal communication, product knowledge, and point-of-sale system proficiency are crucial. Retail sales associates should also cultivate problem-solving abilities and adaptability to handle customer inquiries effectively, boosting their value in roles like those at American Freight or similar retail environments.
Starting as a retail sales associate provides foundational experience in customer interaction and sales strategies. With consistent performance and skill development, individuals can advance to supervisory roles, merchandising, or store management, leveraging their on-floor knowledge to climb the retail career ladder.
American Freight emphasizes proactive consultative selling and technology use in their retail sales associate positions, enabling staff to offer personalized assistance and streamline transactions. This approach ensures customers receive knowledgeable support whether shopping in-store or seeking product availability beyond immediate inventory.
American Freight's retail sales associates benefit from structured training, flexible scheduling options, and a focus on collaborative teamwork. The company encourages associates to stay informed about merchandise and use digital tools, providing a modern, customer-centric retail experience uncommon in smaller regional stores.
Retail sales associates in Whitwell, TN, typically earn between $11 and $14 per hour, depending on experience and shift flexibility. Full-time positions at companies like American Freight often include additional benefits, making this role financially viable for those seeking steady retail employment in the area.
Employers in Whitwell, including American Freight, prioritize candidates willing to work weekends and evenings due to peak customer traffic during these times. Availability during off-peak hours can significantly enhance job prospects, as flexible scheduling aligns with store operational needs.
In smaller towns such as Whitwell, retail sales associates often juggle diverse responsibilities, from merchandising to customer service, sometimes with limited staff support. They must be adaptable to fluctuating customer volumes and ready to leverage technology to compensate for inventory constraints.
Yes, American Freight offers flexible scheduling for part-time retail sales associates in Whitwell, allowing employees to balance work with personal commitments. This flexibility is particularly beneficial for students or those seeking supplemental income within the local retail sector.
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